Associate Jobs in Egypt

- Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven calibers with entrepreneurship mindset. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, customer-obsessed, and organized self-starter to join as an Account Manager to grow the 3P marketplace in Egypt.This position is chartered with acquiring, developing and managing high value accounts that secure new products selection, value pricing & convenience to our customers. Specifically, this individual will be responsible for analyzing product selection gaps and execute GTM strategies to attract key market players to join the eCommerce and maximize our products selection edge & customer base accordingly.Primary Responsibilities:- Developing a thorough understanding of the market segment, seasonality and global trends/events, and continually monitoring competitor efforts - Identifying, prospecting, and acquiring high-potential sellers to our platform through direct sales visits, events, and presentations. - Guiding sellers through sharing best-practices of online selling, including data-driven insights that help sellers achieve high standards of delivery, customer experience & business targets. - Collaborating with and influencing a number of internal and external stakeholders to understand and resolve seller issues. -We are open to hiring candidates to work out of one of the following locations:Cairo, EGY

- 2+ years of customer service experience- Experience with Microsoft Office products and applications- Special proficiency in Microsoft Excel.- Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.- Self disciplined, diligent, proactive and detail oriented.- Demonstrated ability to translate the recurring issues into quantified metrices.- Focusing on delivering high-quality results and outcomes consistently.- Having a curious mindset towards learning.- Having productivity management skills while working on multiple issues and tools. Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you!The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for an Investigation Specialist for FBA Operations who shares Amazon's passion for the customers someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.In this role you will be responsible for working closely with sellers, seller support, customer service, sales, 3P carriers to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute / short terms issues. You will also partner with our stakeholders as well to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform.Key job responsibilitiesThe ideal candidate for this role would possess strong analytical skills, attention to detail, and the ability to monitor and improve operational performance effectively. They should have experience working collaboratively with cross-functional teams such as 3P Carriers, Customer Service, Seller Support, Product, and Operations to address performance issues and ensure metrics are within goals. Strong problem-solving abilities and a proactive approach to resolving seller-reported issues are essential. Additionally, the candidate should be adept at gathering and analyzing seller feedback to drive improvements in seller experience, working closely with the Program Managers to implement solutions. Excellent communication and interpersonal skills are also crucial for effectively liaising with various teams and stakeholders.We are open to hiring candidates to work out of one of the following locations:Cairo, EGY

- Bachelor s Degree in Electrical Engineering, Mechanical Engineering or several years of maintenance/design experience - Ability to demonstrate in depth technical excellence in the design, maintenance and operation of critical electrical, HVAC systems and understanding of thermodynamic assessments of cooling system capacity vs projected heat load - Ability to deep dive electrical lineups including electrical load/coordination studies to assess for ongoing operational risks and failure modes EMEA Data Center Edge Operations is seeking a passionate, results oriented engineer to drive operational excellence in its colocation based data center operations. This position serves as a technical resource to support Amazon Web Services (AWS) within its geographically distributed Edge Operations. The position will drive overall availability and reliability to meet or exceed the defined service level expectations of data center operations.The Critical Facilities Engineer will be responsible for working with Biz development on site qualification and selection. In addition the engineer will be responsible for working with the Colo providers to oversee the operation and maintenance of all electrical, mechanical, and HVAC equipment in multiple colocation data centers. This equipment supports mission-critical servers and networking equipment with high uptime expectations. The Critical Facilities Engineer will identify and drive projects to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Where appropriate, the engineer will drive innovation cooperatively with the colocation facility to reduce operational costs. A strong sense of ownership will be demonstrated for this position.The Critical Facilities Engineer is Amazon s front line technical subject matter leader when it comes to hands-on electrical and mechanical equipment operations and troubleshooting. They will work with the Colo provider and Biz Development to ensure the ongoing maintenance and operations of Data Center Operation s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.*Please note that this role will require 60% travel around the EMEA area.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.

Job Summary:The Trading Account Manager at CEQUENS is tasked with managing and growing wholesale accounts, increasing revenue and margins, and ensures operational excellence in sales management and customer relations.Main Areas of Responsibility:Revenue Growth and Account Management:• Drive revenue and margin growth based on specific targets.• Continuously monitor existing accounts with the goal of achieving a predetermined year-over-year growth percentage.• Manage rate and pricing strategies effectively, setting individual network prices per customer and configuring price changes as necessary.Sales and Business Development• Actively research and establish contact with new leads to expand the customer base.• Drive new business initiatives in the wholesale segment, with specific targets for the number of accounts to be added each quarter.• Represent CEQUENS at relevant industry events and conferences, ensuring a measurable return on investment.Account and Contract Management• Create and manage customer accounts, assigning products to each account as required.• Review and amend contracts as per agreements with clients/vendors in compliance with CEQUENS governance.• Communicate with routing to manage commitments, terms, and conditions for all accounts, detailing prepaid and postpaid configurations.Communication and Collabration• Serve as the primary commercial interface for assigned accounts.• Act as an escalation point for resolving technical or financial issues.• Collaborate closely with the wholesale team to meet collective objectives and communicate account progress and new requirements weekly.

Role purpose:To Work in a delivery team following Agile working Model to Implement & Deliver applications based on business & technical requirements Core competencies, knowledge and experience: Team player with co-operative spirit Excellent communication skills Excellent leadership skills. Innovative and self-motivated. Capable to mentorship others. Hard worker with high sense of ownership. Ability to understand & discuss business context with technical & non-technical internal & external stakeholders.General technical / professional qualifications:• 4-6 years of development experience.• Good Command on PWA (Progressive Web Apps), HTML 5, Web development, JavaScript along with JAVA Backend.• In-depth data structures and algorithm development experience.• In depth working knowledge about PWA ( Progressive Web Apps) is must.• Comfort using PWA (Progressive Web App) programming languages• Strong debugging and troubleshooting skills• Minimum 4+ years' of PWA (Progressive Web App) development experience. Specific technical / professional qualifications:- React Js- Redux- Unit testing- Agile- Saga middleware- Service Worker- Performance tuning and optmization - Familiar with react Echo System- Familiar with Webback configuration- React Lazy Loading- Familiar with PWA

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:• Convert, quickly, inquiries into contracted business• Respond, positively, to sales inquiries to develop future sales leads• Identify sales leads, as appropriate• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation• Provide prompt and efficient service while maintaining the hotels brand standards

A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.What will I be doing?As Sales Executive, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:• Analysis local market trends and competitor activity to identify new business leads• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams• Negotiate room rates/packages with corporate clients• Develop and implement creative local marketing channels, including social media channels• Prepare company contracts for the hotel in accordance with current business and pricing conditions• Work within current business strategies and recognising potential opportunities• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs• Attend Sales events, as required• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads• Answer customer queries in a prompt and professional manner

A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:• Meet, greet and direct Guests who enter the lobby area• Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner• Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations• Manage, record and resolve promptly Guest or customer complaints• Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge• Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate• Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest• Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget• Maintain good communication and work relationships in all hotel areas• Maintain staffing levels to meet business demands• Attend all Reception meetings and Executive Lounge Meetings• Comply with hotel security, fire regulations and all health and safety legislation• Act in accordance with policies and procedures when working with front of house equipment and property management systems• Assist with other departments, as necessary

A Conference and Events (C and E) Sales Executive will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.What will I be doing?As C and E Sales Executive, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The C and E Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a C and E Sales Executive will perform the following tasks to the highest standards:• Receive and convert incoming enquiries to achieve targets and maximize revenue• Seek opportunities to increase sales and conversions within the Team• Manage an events schedule to maximise yield• Focus on a consistently executed up-selling approach• Build strong relationships with customers to fully understand their needs• Arrange and carry out Hotel show rounds• Ensure the complete administration and execution of all planned events• Participate in hotel promotional activities

ResponsibilitiesDesign: Participate in design of one or more modules. Implement the agreed requirement adhering to the design documents of the project Investigation & Problem Solving: Participate in deciding and recommending the technologies and tools that best fit the business requirements. Research and investigate to find out proper solution for technical problems. Ability to compare and assess technical solutions & tools. Take personal ownership for issue resolution with no pointing finger attitude. Reporting: On time reporting and escalation of projects problems. Clear and accurate reporting. Coaching & Technical guidance: Own one or more modules of the project(s) under development. Responsible for providing technical guidance and coaching for the juniors team members. Review code of juniors team members and recommends necessary rework. Quality: Implement the agreed requirement with high level of quality. Review code of junior s members with providing clear feedback. Minimal number of defects during QA & UAT process. Investigation & Problem Solving: Analyze and resolve software errors accurately on time. Take personal ownership for issue resolution with no pointing finger attitude. Provide technical guidance & support for juniors team members. Technical Estimate: Participate in the requirements estimation process. Systems Support: Support production systems with taking care of implementing the required KPIs. Ability to investigate the root cause, recommend and implement proper technical solution within the agreed SLA. Commitment, Flexibility & Dedication: Deliver tasks on time and within project plan with the agreed quality standards. Flexible to adapt with unplanned changes in timelines, business requirements, quality standard or any other activity that might threat the overall project delivery. Co-operate with other team members to achieve project targets. High dedication with putting the business first and ability to set the right priority for the benefit of our business. Innovation Suggest and implement new ideas and software improvements. Assess juniors team members ideas and provide constructive feedback and guidelinesTechnical skills:Very good knowledge of: Object Oriented Programming Design patterns (Basic GoF) Microservices architecture SOA Service Oriented Architecture SOLID principals Threading Collections Unit testing Relational Database Basic concepts No SQL Database Redis Big Data (Kafka) Mongo DB Spring boot AOP Aspect Oriented Programming Spring security Spring cloud Spring data Maven Git and branching strategies Application servers Kubernates Docker containers Splunk trouble shooting Linux and shell scripting Jenkins as a concept Streaming Reactive programming Generics REST APIs SOAP Webservice Clean code Cryptography AWS DevelopingWork Experience: 3-8 years working experienceEducation: Bachelor Degree in computer science and/or engineering or equivalent General Skills: Fast learning curve with minimal coaching and guidelines. Can work in a team or independent. Steadiness under pressure. Good communication skills. Communicate in a clear and simple way. Learn from mistakes and share lessons learned from previous projects. Good listener, listen and ask questions to understand the business needs. Ability to work efficiently under pressure with no compromise on quality of deliverables. Show a can-do attitude, and believe in challenging and developing ourselves.

Role purpose:Providing Global IT integration, support and DevOps Lead with Kubernetes who can create, lead and deliver a production-ready solution that can host application from multiple client at private cloud which is a set of software products designed for accelerating the delivery of secure, reliable modern applications. It is a combination of a common platform, several key applications and a dashboard targeted at managing the core lifecycle of applications for all branches of Vodafone Companies around the world. Key accountabilities and decision ownership: System integration and implementation of DevOps Tools. Full responsibility of migration and upgrading to new releases. Service management. Prioritizing and managing several open cases at one time based on agreed Service Levels. System integration and implementation of Kubernetes, Docker and APIGEE Full responsibility of migration and upgrading to new releases Ensure that all incidents are solved within the agreed SLA Update the technical documentation and the team knowledge base Maintaining the availability of the applications and their hosted servers (on both UNIX and Windows platforms) Troubleshooting and fixing database related issues. Performing all possible technical troubleshooting steps to solve the incidents and service requests Utilizing the existing team applications and tools (knowledge base, Documentation database, Handbook) to solve the incidents Consulting with Vendor as appropriate Core competencies, knowledge and experience: System integration and implementation of DevOps Tools. Data Center to Cloud Migration Configuration Automation Infrastructure Coding Git flow Continuous improvement AWS & GCPMust have technical / professional qualifications:• 3-6 Overall years of experience• CI/CD :- Github actions, Jenkins• Cloud platform : AWS• Coding : Groovy, scripting , YAML• Automation• SonarQube, WhiteSource, Mend• TerraForm• Kubernates• Artifactory :- Jfrog, Maven• Design solutions and problem solving • Working with IOS and Android development and deployments tools • Good documentation and communication skills.• Must be effective in working both independently and in a team setting.• Work experience using Agile principles.

ResponsibilitiesDesign: Participate in design of one or more modules. Implement the agreed requirement adhering to the design documents of the project Investigation & Problem Solving: Participate in deciding and recommending the technologies and tools that best fit the business requirements. Research and investigate to find out proper solution for technical problems. Ability to compare and assess technical solutions & tools. Take personal ownership for issue resolution with no pointing finger attitude. Reporting: On time reporting and escalation of projects problems. Clear and accurate reporting. Coaching & Technical guidance: Own one or more modules of the project(s) under development. Responsible for providing technical guidance and coaching for the juniors team members. Review code of juniors team members and recommends necessary rework. Quality: Implement the agreed requirement with high level of quality. Review code of junior s members with providing clear feedback. Minimal number of defects during QA & UAT process. Investigation & Problem Solving: Analyze and resolve software errors accurately on time. Take personal ownership for issue resolution with no pointing finger attitude. Provide technical guidance & support for juniors team members. Technical Estimate: Participate in the requirements estimation process. Systems Support: Support production systems with taking care of implementing the required KPIs. Ability to investigate the root cause, recommend and implement proper technical solution within the agreed SLA. Commitment, Flexibility & Dedication: Deliver tasks on time and within project plan with the agreed quality standards. Flexible to adapt with unplanned changes in timelines, business requirements, quality standard or any other activity that might threat the overall project delivery. Co-operate with other team members to achieve project targets. High dedication with putting the business first and ability to set the right priority for the benefit of our business. Innovation Suggest and implement new ideas and software improvements. Assess juniors team members ideas and provide constructive feedback and guidelines Technical skills:Very good knowledge of: Object Oriented Programming Design patterns (Basic GoF) Microservices architecture SOA Service Oriented Architecture SOLID principals Threading Collections Unit testing Relational Database Basic concepts No SQL Database Redis Big Data (Kafka) Mongo DB Spring boot AOP Aspect Oriented Programming Spring security Spring cloud Spring data Maven Git and branching strategies Application servers Kubernates Docker containers Splunk trouble shooting Linux and shell scripting Jenkins as a concept Streaming Reactive programming Generics REST APIs SOAP Webservice Clean code Cryptography AWS Developing Work Experience and Education3-8 years working experienceBachelor Degree in computer science and/or engineering or equivalent General Skills Fast learning curve with minimal coaching and guidelines. Can work in a team or independent. Steadiness under pressure. Good communication skills. Communicate in a clear and simple way. Learn from mistakes and share lessons learned from previous projects. Good listener, listen and ask questions to understand the business needs. Ability to work efficiently under pressure with no compromise on quality of deliverables. Show a can-do attitude, and believe in challenging and developing ourselves.

Design: Implement the agreed requirement adhering to the design documents of the project Investigation & Problem Solving: Ability to compare and assess technical solutions & tools. Learn from mistakes and consider lessons learned. Reporting: On time reporting and escalation of projects problems.Quality: Implement the agreed requirement with high level of quality. Conduct unit test on all deliverables. Minimal number of defects during QA & UAT process.Systems Support: Support production systems with taking care of implementing the required KPIs. Ability to investigate the root cause, recommend and implement proper technical solution within the agreed SLA. Commitment, Flexibility & Dedication: Deliver tasks on time and within project plan with the agreed quality standards. Flexible to adapt with unplanned changes in timelines, business requirements, quality standard or any other activity that might threat the overall project delivery. Co-operate with other team members to achieve project targets. High dedication with putting the business first and ability to set the right priority for the benefit of our business. Innovation Suggest and implement new ideas and software improvements.Technical skills: Good knowledge of: Object Oriented Programming Design patterns (Basic GoF) SOLID principals Threading Collections Unit testing Relational Database Basic concepts No SQL Database Mongo DB Spring boot AOP Aspect Oriented Programming Spring data Maven Git and branching strategies Application servers Jenkins as a concept Streaming Reactive programming Generics REST APIs Clean code Work Experience: 1-2 years working experience Education: Bachelor Degree in computer science and/or engineering or equivalent General Skills: Fast learning curve with minimal coaching and guidelines. Can work in a team or independent. Steadiness under pressure. Good communication skills. Communicate in a clear and simple way. Learn from mistakes and share lessons learned from previous projects. Good listener, listen and ask questions to understand the business needs. Ability to work efficiently under pressure with no compromise on quality of deliverables. Show a can-do attitude, and believe in challenging and developing ourselves.

Role Profile1. Strategic Achieve monthly targets through up/cross selling VF products/services at the base and acquiring new corporate accounts. Manage product/service mix according to agreed monthly goals with the direct Manager. Develop new revenue streams through total communication, fixed products and new projects. Set weekly health trend.2. Planning Prepare accounts plans and schedules to identify specific targets and to project the number of contacts to be made. Plan and manage personal business portfolio/territory/business according to an agreed strategy with the channel manager. 3. Sales FundamentalsSales Fundamental1. Reach: A. Manage, lead and motivate the VF accounts directly and indirectly in order to achieve the department objectives and company as well. B. Achieve the department Quota and guarantee a strong channel fill for VF. C. Covering the accounts with trade visits.2. Availability: a. Maintain VF products stock levels and availability in the accounts in order to demonstrate superiority over the competition. b. Maintain a strong relationship with the accounts management and coordinate with them to reach the desired availability. c. Ensure the successful execution of the business plan.3. Reporting: a. Ensure the delivery of requested reports within the due date. b. Prepare & develop the suitable business cases & memos to be submitted to the top management in order to develop & facilitate our business according to the market needs. c. Submitting Weekly & Monthly sales report to the management d. Monitoring the sales achievement VS targets set in order to take proper action to achieve the account targets. e. Developing & documenting different work procedures that involve the accounts & other departments. Role Profile Cont.5. Level of Communication: (within and outside the company):1. External Contacts:Daily contacts with the account in order to facilitate the day-to-day operation inside the account, maintain good relationship with them, and take corrective actions in a proper time2. Internal Contacts:Handling a cross function tasks through coordinating with different departments (Marketing, Sales, IT, consumer operation) in order to agree on any new process that facilitates our business .4- Monitoring and action 1- Carry out Plan vs. Actual Analysis of figures and take/propose actions to close gaps.2- Ongoing personal monitoring of accounts performance3- Make sure that VF services is up & running across the accounts & taking the proper actions on the spot to maintain consistency of the serviceMaintaining & raising customer experience levels at the accounts by raising the customer complains to management & taking the right & proper action on the spot whether by compensating the customer or penalizing the violated person5- People and systems • Dominate channels with high footfall and run strong promotional activities to achieve mass presence.• Offer all VF products & services to be available within accounts ensuring proper customer experience.• Maximize customers benefit and educate them on our products & services offerings.• Communicate the company directions and strategic objectives as required to the accountsQualificationsRequired Performance Drivers levels defined based on detailed description entailed in The Performance Drivers A Guide brochure distributed by VF Egypt HR. Level 1 refers to most advanced competency level, level 2 to intermediate level, and level 3 to foundation level. Putting customers first: level 1 Performing through our people: level 1 Delivering results: level 1 Managing a changing environment: level 1 Making a personal difference: level 1 Communicating for impact: level 1 Technical Skills:• Putting customers first: level 1• Performing through our people: level 1• Delivering results: level 1• Managing a changing environment: level 1• Making a personal difference: level 1• Communicating for impact: level 1 • 2-4 years of relevant experience • Adequate knowledge and understanding of the local mobile telecommunications market and its dynamics.• Good Communication & negotiation Skills • Located in Cairo & Delta only.

POSITION SUMMARY Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Role :Senior RecruiterLocation :Cairo Duration :One Years (Renewable)Min 5 Years Experience in recruitment and Sourcing Good Command in English

POSITION SUMMARYRenaissance bartenders have the knowledge and passion to create intriguing, indigenous, and delicious cocktails. They have the basics down but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. The Renaissance bartender is not just a beverage enthusiast, but also the host of the space. The bartenders will use their knowledge and expertise to make the bar look and function flawlessly. He or she builds relationships with others across the hotel (from housekeeping, to parking, to the Navigator, and beyond) and in the community, to anticipate and deliver on our guests’ needs. This individual should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the accuracy of their reports.No matter what position you are in, there are a few things that are critical to success: making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, and protecting company assets. As a bartender, you’ll be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance). You’ll need to make sure you have everything you need when you need it (reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Bartender role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover. PREFERRED QUALIFICATIONEducation:                               High school diploma or G.E.D. equivalent.Related Work Experience:      At least 1 year of related work experience.Supervisory Experience:         No supervisory experience.License or Certification:          None

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021 22 we reached 650 million people.Role Purpose:The overall objective of a Teaching Centre Customer Service and Sales Officer is to secure excellent sales results (from new and existing students) to assist the Teaching Centre to meet or exceed its sales targets. The post holder will act as British Council s ambassador, providing a seamless customer experience to customers and students in handling enquiries about British Council English language services, meeting agreed targets, objectives, and Key Performance Indicators (KPIs).Main Accountabilities:Day to Day Customer service delivery• Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices• Handle first-level enquiries received in person, via email, social media, chat or telephone on relevant aspects of the British Council s activities / products, in a friendly and professional manner, in line with Customer Service standards, and forward all 2nd level enquiries to relevant colleagues, ensuring they are attended to within specified timelines• Deliver accurate information to customers and manage their expectations to ensure a smooth customer journey• Ensure the standard response bank is regularly refreshed to respond to customer queries• Carry out all reception and registration duties in line with relevant corporate standards and policies. All physical spaces accessible to customers should reflect the British Council brand• As the frontline of the British Council, to ensure that dress sense and tone of voice is representative of the organisational brand values and standards• Participate in British Council activities as and when they occur, providing an effective presence, and ensuring that corporate requirements are met whenever activity takes place• Record all forms of customer data and records accurately via agreed online and offline tools• Contribute to the Voice of the Customer programme by regularly sharing weekly insights and comments gathered from customers through formal and informal channels• Maintain an up-to-date contact database of all our customers, in relevant segments, within agreed CRM procedures• Ensure that at all times, interactions are as per Teaching Centre standards and Corporate Child protection and Safe-Guarding policiesSales• Conduct Teaching Centre sales consultations which involves but not limited to providing speaking assessment to evaluate customer s final language level according to agreed assessment guidelines.• Be accountable for agreed individual income and conversion targets on a monthly basis• Build rapport with prospective customers to gain understanding and information to respond to their specific needs and requirements• Be the single point of contact for assigned opportunities, guiding them through the journey from first enquiry to final sale• Make outbound calls to support customers dropping out at different stages of the customer journey and track conversions.• Capture all opportunities on CRM and send proactive communication to candidates to nurture leads as per process agreed with business• Maximise conversion rates of enquiries to sales figures by communicating features and benefits of British Council offers, convincing and influencing prospects to enrol/ register• Closely monitor and track conversion rates and achieve daily and monthly targets defined at centre level. Strive to improve conversion rate by keeping abreast of all changes to offering, observing classes , sharing insight with business teams regarding reasons for drop off and handling objections effectively• Maximise opportunities for cross-selling and up-selling• Proactively follow up customers who do not register after enquiry / consultation and gather information which can be used for future marketing purposes and/or service improvements• Contact lapsed students via phone to reintroduce them to our products (warm calling)• Responsible for building own product knowledge through interaction with product managers and using learning portalSupport to Teaching Centre• To provide energy and purpose in following the Marketing Action Plan and Academic Quality Plan in agreement with the CSM and Teaching Centre Manager with a view to achieving student and test-taker numbers and income targets• Register / reserve / waitlist students in appropriate classes, entering details accurately on TCMS, in a professional and friendly manner• Distribute, collect and collate satisfaction surveys for all regular public courses into the agreed documentary scorecard management system to agreed timings and standardsEssential requirements:• Higher Diploma and/or 2 years equivalent professional experience in Customer services• Comprehensive, proven experience as a customer service and sales executive• Minimum experience of marketing and negotiating techniques• Fast learner and passion for customer service and sales• Self-motivated with a results-driven approach• English at Proficiency Level B2Desirable requirements:• Customer Service Professional Qualification• Relevant qualification or training undertaken in Sales• Hands-on experience with CRM software is a plusFurther Information :• Role title: Customer Service and Sales Officer Teaching Centre (43076)• Number of positions: 1• Pay Band: 4/H• Salary: EGP 10, 351• Contract type: 1-year fixed term local contract• Location: City Stars, Egypt

POSITION SUMMARYRemove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONSEducation:                              No high school diploma or G.E.D. equivalent.Related Work Experience:      No related work experience.Supervisory Experience:         No supervisory experience.License or Certification:          None

ABOUT THE ROLEThe purpose of our Key Account Director role is to drive business development and growth opportunities through dedicated customer-centric service delivery. You will be responsible for maintaining a holistic and continuous focus on service excellence; and will be accountable for identifying and nurturing business development opportunities with existing Key Client/s. • Develop and implement a customer-centric business development strategy• Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs• Lead the service team in delivering excellence in customer-centric service• Commercial awareness: Revenue management and forecasting on a regular basis (weekly, monthly and quarterly)• Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries• Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization• Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions• Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions• Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution• Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services

Job Summary:We are looking for SAP Ariba Consultant who will be expected to carry out quality assured project for our clients. The ideal candidate must make use of SAP Best Practices and impart impeccable solutions to the clients and must contribute towards building of Centre of Excellence within the organization.Duties and Responsibilities:• Provide high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.• Review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues.• Coach and Mentor the team.• Document and implement SAP Ariba best practices and promote these practices to team members• Provide high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization.• Support Ariba upgrades including test plan development and user acceptance test coordination.Skills, knowledge, capabilities and experience required:• Minimum 3+ years extensive functional knowledge of SAP Ariba Procurement, Contract Management, and Supplier Life Cycle Management• Experience in application design, development and configuration of Ariba solutions• Solid understanding and experience of working on integration with SAP S/4 Hana (both Ariba to S/4 and vice versa)• Ability to understand complex business processes, identify solutions and process improvement opportunities• Experience in 2 or more End to End Implementations.• Have a structured approach to client for managing the change using multiple communication mechanisms.• Capable of communicating effectively with project team members at different technical levels.

Who Are We We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.The Job in a Nutshell The Senior Backend Engineer will be part of the tech team and will be expected to create, maintain, test, and debug our back-end web applications. The ultimate goal is to provide fully functional and stable applications.What You Will Do • Establish and guide the architecture of several web applications.• Collaborate with other designers, engineers, and product managers.• Design and implement new features and functionalities.• Write well-tested code with a knowledge of test-driven development.• Solve complex performance problems and architectural challenges.• Write beautiful and well-designed code that explains itself.• Integrate data from various services and databases.• Offer coaching and mentoring to Junior engineers.• Research and lead the adoption of new systems/technologies.• Look for ways to eliminate technical debt, improve performance, and organize the code base.What Are We Looking For • A minimum of 5 years experience in developing large-scale web applications.• Extensive experience with relational databases.• Solid PHP / Laravel experience is preferable.• Experience writing unit and integration tests.• Embracing software principles such as SOLID• Someone with experience in in designing, implementing and deploying backend services with a focus on high availability, low latency, and consistency• Solid understanding of REST APIs.• Knowledge of modern queuing and caching systems like Redis .• Solid understanding of background jobs.• Experienced in leading technical projects in a fast paced environment• Great communication skills and a proven past of working effectively with different stakeholders• Strong analytical skills and problem-solving abilities.• Experience with building foodtech applications is a PLUS.• Experience with monitoring tools is a PLUS• Communicating well verbally in English.• Ability to adapt to a time zone difference, and thrive in a remote working environment.What We Offer You We believe you will love working at Foodics!• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups• We offer highly competitive compensation packages in USD, including bonuses and the potential for shares• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

The Role of Steward:We are currently seeking the creative talent a Full-time talented Steward for Cairo at Nile Plaza that are well-mannered, visionary, passionate and has a deep understanding of the hospitality concept to join our team.You would be typically continually developing stewarding knowledge to clean, maintain, and sanitation of china, glass, silver, kitchen equipment, and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment in adherence with sanitation policy.Our Ideal Steward:A special talent and passion for ensuring you deliver the highest of stewarding standards and a commitment to maintaining quality with a good understanding of hygiene, health, and safety regulations. Having the basics of reading and writing English language and a high school diploma or equivalent.Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:• Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.• Comprehensive private medical insurance, Dental/disability/life insurance• Retirement benefits/pensionLearn more about what it is like to work at Four Seasons - visit us:• https://www.linkedin.com/company/four-seasons-hotels-and-resorts • https://www.facebook.com/FourSeasonsJobs In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.We look forward to receiving your application.

A Maintenance Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.What will I be doing? As a Maintenance Shift Leader, you are responsible for all maintenance issues within the hotel, daily maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. A Maintenance Shift Leader will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards: • Responsible for maintenance issues within the hotel• Perform daily checks around the hotel• Conduct lift emergency release procedures as required• Diagnose, maintain, and repair mechanical equipment within the hotel• Ensure good relationships are built with internal and external customers• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise• Develop, implement, and direct all emergency programs• Develop, implement and manage energy conservation programs for the property to minimize expenses • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively• Perform special projects and other responsibilities as assigned• Responsible for the health and safety of the hotel• Ensure monthly safety inspections take place and employees are trained accordingly

POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None