The role of an Accounts Receivable Cum Collection professional involves managing and maintaining the accounts receivable process while also focusing on debt collection to ensure timely payments from customers. Here are the typical responsibilities and duties associated with this job role:

1. Invoicing and Billing: Prepare and issue invoices to customers based on sales and services provided, ensuring accuracy and proper documentation. Monitor billing cycles and ensure timely invoicing.
2. Payment Processing: Record and apply incoming payments accurately, matching them to the appropriate invoices in the accounting system. Reconcile any discrepancies between payments received and invoices issued.
3. Collections Management: Follow up with customers on outstanding invoices through phone calls, emails, or letters. Maintain a proactive approach to reduce delinquency and minimize bad debt.
4. Dispute Resolution: Address and resolve billing or payment disputes with customers in a professional and timely manner. Work with other departments, such as sales or customer service, to resolve issues affecting payment.
5. Aging Analysis: Regularly review the accounts receivable aging report to identify overdue accounts and prioritize collection efforts based on the aging bucket.
6. Credit Analysis: Assess the creditworthiness of new and existing customers to determine appropriate credit terms and limits. Make recommendations for credit adjustments or approvals.
7. Payment Plans: Set up and negotiate payment plans with customers who are experiencing financial difficulties, ensuring that both parties agree to realistic terms.
8. Cash Flow Management: Monitor and report on cash flow related to accounts receivable to management. Forecast potential cash flow issues and suggest strategies to improve cash flow.
9. Reporting: Prepare regular reports on accounts receivable aging, collection efforts, and any significant trends or issues related to outstanding balances.
10. Customer Relations: Build and maintain positive relationships with customers to foster trust and cooperation. Act as a point of contact for customer inquiries regarding account balances and payment terms.
11. Legal Actions: In cases of persistent non-payment, collaborate with legal and collection agencies to initiate legal actions or debt recovery procedures.
12. Process Improvement: Continuously review and improve the accounts receivable and collection processes to enhance efficiency and effectiveness.
13. Compliance: Ensure compliance with all relevant accounting and collection regulations and standards.
14. Cross-Functional Collaboration: Collaborate with other departments such as sales, finance, and customer service to ensure a smooth order-to-cash process.
15. Training and Development: Stay updated on industry best practices, accounting regulations, and collection techniques. Participate in training sessions to enhance skills and knowledge in the field.