Jobs in Cairo

Responsibilities Lead and manage the full-cycle recruitment process for technical roles, ensuring a high-quality candidate experience. Develop and execute effective sourcing strategies to identify and attract top technical talent. Collaborate closely with hiring managers and leadership to understand role requirements and team dynamics. Conduct in-depth candidate screenings and technical assessments. Negotiate offers and manage the hiring process through to onboarding. Maintain and optimize the use of Applicant Tracking Systems (ATS) and recruitment databases. Build and maintain a strong network of technical professionals through various channels, including social media, industry events, and referrals. Stay up-to-date with industry trends and emerging technologies to better assess candidates and market knowledge. Analyze recruitment data and metrics to improve hiring strategies and processes. Qualifications Bachelor's degree in Human Resources, Computer Science, or a related field. Minimum of 3 years of experience in technical recruitment or related roles. Proven success in sourcing and hiring technical talent at various seniority levels. Strong knowledge of technical roles, skills, and industry standards. Expertise in using Applicant Tracking Systems (ATS) and recruitment platforms. Excellent communication, negotiation, and interpersonal skills. Ability to build strong relationships with hiring managers and candidates. Strong analytical skills with the ability to leverage data to drive recruitment decisions. Experience in the technology or software industry is highly preferred. Leadership skills and the ability to mentor junior recruiters.

Posted 8 hours ago

JOB SUMMARY: Maintain the day-to-day operations and to assume responsibility for maintaining the physical asset of the property Responsible for the completion of all maintenance service requests as assigned. Responsible for resolving Break Downs or malfunctions Manage for maintenance technicians activities for quality and performance Work within maintenance expense limits established. Schedule and complete the "Preventative Maintenance Program". Coordinate special projects as directed by the project Manager. Assist in monitoring all work being performed by outside contractors. Responsible for 24-hour emergency maintenance service as scheduled. Monitor and maintain all building & Utilities as assigned. Responsible for alerting the Maintenance Manager of any unusual occurrence and/or damage that have taken place or that may occur. Assure safety standards are used which comply with all company & local guidelines. Sustain good GMP level & 5S for maintenance workshop Ensure compliance of all work related activities in a fair, ethical, and consistent manner. Follow established company policies and those outlined in the Employee Guidebook. KEY DUTIES/RESPONSIBILITIES: Maintenance Senior Technician is accountable to implement all specific Safety Standards related to his areas. Implement and monitor procedures and process monitoring activities in line with Company s and site quality and safety & Environment requirements. Leading, Executing and Documenting Daily / Periodically Checklists Responsible for Implementing, Updating and Execution of Plant Maintenance Master Plan Follow up and executing corrective and preventive maintenance. Plant Maintenance SAP experience Support in Planning / Issuing Daily Work Orders for Shift Technicians Manage team resources to ensure associates development, facilitate team learning and communication and ensure compliance to Company and local regulations. Comply with ISO 9001 & OHSAS 18001 through any Process or Document over the Plant Production Facilities. Monitor Machine History & Scorecards and update Maintenance Strategy & Master Plan accordingly Ensure high level of Technical Communication and Handover is maintained between Operation and Maintenance Teams Responsible for Implementing a Safe Environment for both Equipment and Associates and 100% Closure for all Safety Near Misses over the Plant Production Facilities and Utilities Support Site Projects Team during Design, Installation and Commissioning Phases for any New Project Responsible for Dealing and Supervising Activities carried out through External Contractors Increase system efficiency using Operational Excellence. Direct and coordinate maintenance activities conducted by the maintenance technicians in each of the manufacturing areas, focused on maintenance and process improvement. Monitor safety, security and environmental on the plant floor in order to ensure maintenance activities that impact these critical areas are prioritized and appropriately dealt with, and, as a result, there is compliance with Company policies and regulations. Monitor / Improve the Spares Consumption over the Plant Production Facilities and Utilities Coordinate with the Store Keeper to update Spare Parts Specifications, min. & max. Values Responsible for Triggering and Supplying Technical Solutions for any Chronic Issues EOHS Encourage appropriate positive attitudes towards EOHS Apply relevant EOHS policy and procedures Actively participate in EOHS inspections, audits and risk assessment. Ensure all hazards and incidents are reported and investigated appropriately and suitable controls are implemented. Has the authority to stop any activity that violate the company EOSH management system. Participating in the Behavioral Based Safety (BBS) program Food Safety Fully committed to comply with the food safety policy and to the continuous improvement of the food safety system/framework.

Posted 8 hours ago

Launch new offices, D-Hubs, and coworking spaces: source locations, negotiate lease terms with brokers and landlords, coordinate contract signing and office setup (furniture, internet, access, branding). Support existing offices: maintenance, repairs, relocations, vendor SLA control, and day-to-day office experience. Manage local vendors and contractors: tenders, quotations, quality and timeline control (internet, cleaning, security, furniture, maintenance, etc.). Handle operational contracts and documentation in coordination with Legal, Corporate, and Finance including renewals, KYC, and invoices. Support regional budgeting: OPEX tracking, payment coordination with FP&A, cost optimization. Maintain operational trackers, vendor databases, and reports in Google Sheets and Jira. Partner cross-functionally with Local teams, Country Managers, HR, Legal, Finance, Security, IT, and Expansion. Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. 3+ years in operations, office, or workplace management, including office launches and vendor/contract management. Experience with international teams and operational budgeting. Confident with Google Workspace and Jira; experience with Zip, NetSuite, or similar is a plus. Upper-Intermediate English or higher; strong business communication. Knowledge of French is a plus, given the Francophone markets in the region (Morocco, Algeria, Tunisia, Lebanon). Familiarity with MENA region specifics (legislation, KYC/AML, cultural context) is a plus. Proactive, detail-oriente

Posted 2 days ago

BlackStone eIT is seeking an experienced Senior Frontend Developer specializing in Angular version 19 or higher to join our innovative development team. In this role, you will be responsible for designing, developing, and maintaining high-quality, scalable web applications using the latest Angular technologies. You will collaborate closely with UI/UX designers, backend developers, and product managers to deliver seamless and engaging user interfaces that meet business requirements. Your expertise in Angular and frontend technologies will be critical in enhancing application performance, scalability, and accessibility. Responsibilities Develop and maintain complex web applications using Angular 19 and related frontend technologies. Translate UI/UX designs into efficient and responsive user interfaces. Collaborate with cross-functional teams to define, design, and ship new features. Ensure code quality through code reviews, unit testing, and best practices. Identify and optimize application performance bottlenecks. Provide technical leadership and mentorship to junior developers. Stay updated with latest advancements in Angular and frontend development trends. Skills Experience with state management libraries such as NgRx or RxJS. Familiarity with RESTful APIs, version control systems (Git), and agile methodologies. Strong understanding of responsive design, cross-browser compatibility, and performance optimization. Experience with testing frameworks such as Jasmine, Karma, or Cypress. Excellent communication, problem-solving, and teamwork skills. Ability to mentor and guide junior developers effectively.

Posted 2 days ago

1. Business Development & Sales GrowthIdentify, target, and acquire new B2B clients such as corporates, hotels, travel agencies, airlines, and event organizers.Develop and execute a sales strategy to drive revenue growth and market expansion.Generate leads through networking, cold outreach, partnerships, and industry events.Build and maintain a strong pipeline of prospective clients.2. Client Relationship ManagementEstablish and nurture long-term relationships with key corporate clients.Act as the main point of contact for client accounts, ensuring high satisfaction and retention.Understand client needs and tailor transportation solutions accordingly.Conduct regular business reviews with key accounts.3. Contract Negotiation & ClosingPrepare proposals, pricing models, and service agreements.Negotiate contracts and close deals aligned with company objectives.Ensure all agreements reflect service quality standards and profitability targets.4. Revenue & KPI ManagementAchieve and exceed sales targets and revenue goals.Track performance metrics such as:Monthly/Quarterly Sales Targets.Client acquisition Rate.Revenue Growth.Customer Retention.Provide accurate sales forecasts and pipeline updates.5. Market & Competitive AnalysisMonitor market trends, competitor activities, and customer needs within the transportation and corporate mobility sector.Identify opportunities to differentiate services and expand offerings.Provide insights to support strategic decision-making.6. Cross-Functional CollaborationWork closely with operations, dispatch, and the contact center team to ensure seamless service delivery.Align client expectations with operational capabilities.Collaborate on service improvements based on customer feedback.7. Reporting & CRM ManagementMaintain accurate records of all sales activities in CRM systems.Prepare regular sales reports for management (weekly/monthly).Analyze data to optimize sales strategies and performance.

Posted 2 days ago

1. Customer Interaction & Support Handle inbound and outbound calls, emails, and messages professionally and efficiently. Provide accurate information about services, bookings, pricing, and policies. Ensure every customer interaction reflects the high standards of a luxury limo service. Maintain a courteous, empathetic, and solution-oriented attitude. 2. Problem Solving & Complaint Handling Resolve customer inquiries and complaints promptly and effectively. Escalate complex issues to the Contact Center Manager when necessary. Follow up on unresolved cases to ensure customer satisfaction. Document all interactions and resolutions accurately in the system. 3. KPI Achievement Meet and exceed individual and team performance targets, including: Customer Satisfaction (CSAT). First Call Resolution (FCR). Average Handling Time (AHT). Call Quality Scores. Adhere to schedules and availability targets. Maintain high productivity and efficiency levels. 4. Data Entry & System Usage Accurately log customer interactions, bookings, and complaints in CRM systems. Ensure all data entered is complete and up to date. Support reporting requirements by maintaining clean and reliable records. 5. Quality & Compliance Follow established scripts, processes, and service standards. Participate in quality monitoring and feedback sessions. Comply with company policies and operational procedures. 6. Team Collaboration Work closely with team members, dispatch, and operations teams to ensure delivery service. Support the Contact Center Manager in achieving team objectives. Share feedback and suggestions for improving customer experience and processes. Qualifications Bachelor s degree from a related field. 1 3 years of experience in a contact center or customer service role. Strong communication skills in Arabic and English. Good problem-solving and interpersonal skills. Ability to multitask and work under pressure. Basic computer skills and familiarity with CRM systems. Preferred Skills Experience in transportation, hospitality, or service industries. Knowledge of call center tools and customer service best practices. Strong attention to detail and accuracy. Key Competencies Customer focus. Communication skills. Problem-solving. Teamwork. Adaptability. Attention to detail. Success Metrics Performance in this role will be measured by: Individual KPI achievement (CSAT, AHT, FCR, etc.) Quality of customer interactions. Accuracy of data entry and documentation. Contribution to team performance.

Posted 2 days ago

1. Customer Experience Excellence Ensure delivery of a premium, consistent, and seamless customer experience aligned with the brand positioning of a luxury limo service. Develop and implement customer service standards, scripts, and quality assurance processes. Handle escalations and ensure timely and satisfactory resolution of customer complaints. Continuously identify opportunities to enhance customer satisfaction and loyalty. 2. Contact Center Operations Management Lead, coach, and supervise a team of contact center agents to achieve high performance. Manage daily operations including call handling, scheduling, workforce planning, and service levels. Ensure adherence to SLAs such as response time, call quality, and resolution time. Coordinate with internal teams (operations, drivers, dispatch, etc.) to resolve customer issues effectively. 3. KPI Monitoring & Performance Management Define, track, and optimize key performance indicators, including: - Customer Satisfaction (CSAT).- First Call Resolution (FCR).- Average Handling Time (AHT).- Service Level and Response Time.- Complaint Resolution Rate. Conduct regular performance reviews and provide coaching and feedback to agents. Implement corrective actions and improvement plans when KPIs are not met. 4. Data Analysis & Reporting Monitor contact center performance through data analysis and reporting tools. Prepare daily, weekly, and monthly performance reports for management. Analyze trends, customer feedback, and operational data to identify gaps and improvement opportunities. Use insights to recommend and implement process enhancements. 5. Team Leadership & Development Recruit, train, and mentor contact center staff. Foster a positive and high-performance team culture. Develop training programs to enhance communication, problem-solving, and service skills. Conduct regular team meetings and performance evaluations. 6. Process Improvement & Quality Assurance Establish and monitor quality assurance frameworks. Implement best practices in call center management and customer service. Continuously improving processes to increase efficiency and service quality.

Posted 2 days ago

Responsibilities may include the following and other duties may be assigned: Achieve sales revenue and market share targets for a specified region by supporting Cardiac rhythm management giving technical consultancy in CathLab Conduct on-site education and consulting, and support establishment and maintenance of customer relations with healthcare professionals and organizations in the name of Medtronic Provide technical expertise to sales representatives, other sales functions and customers through sales presentations, product demonstrations, installation and maintenance of company products Monitor field inventory effectively to ensure appropriate levels of inventory in each location relative to demand Complete cycle counts of all required field locations on time and follow up on any missing stock Retrieve all expiring product from field locations and return to the warehouse prior to expiry All activities must be performed in compliance with the local Quality System Performs duties in compliance with environmental, health and safety related site rules, policies, or governmental regulations Travel requirement 50% of the time (this includes regionally and nationally if needed) Required Knowledge and Experience: Bachelor s degree with medical or biomedical background 2+ years of experience in the medical device industry and/or working in hospital environment, technical consultant experience are highly preferred Solid understanding of cardiovascular anatomy Familiarity with CathLab environment: Sterilization and radiation protocols Flexibility, dedication, hands-on working approach with ability to present technical know-how English knowledge (B2 and above)

Posted 2 days ago

Posted 3 days ago

Job Overview: We are seeking an experienced Electrical Design Manager Electrical Design Manager (Low Current & Low Voltage) Job Purpose To lead and manage the electrical design of Low Current (ELV) and Low Voltage (LV) systems, ensuring high-quality, compliant, and efficient engineering solutions. The role involves supervising design teams, coordinating with multidisciplinary departments, and delivering projects in line with international standards and client requirements. Key Responsibilities Lead and manage a team of electrical design engineers (ELV & LV). Review, approve, and oversee electrical design drawings (IFC, shop drawings, tender documents). Design and supervise ELV systems, including: Fire Alarm Systems CCTV & Surveillance Systems Access Control Systems Data Networks & Structured Cabling Public Address & AV Systems Building Management Systems (BMS) Design and oversee LV systems, including: Power distribution systems Electrical panels (MDB, SMDB, DB) Ensure all designs comply with international standards such as IEC, NFPA, and BS. Coordinate with other disciplines (Mechanical, Architectural, Civil). Attend technical meetings with clients, consultants, and stakeholders. Provide value engineering solutions and technical alternatives. Prepare BOQs, specifications, and technical documentation. Review and approve material submittals and vendor proposals. Monitor project progress and ensure timely delivery. Support site teams during execution and commissioning phases. Qualifications Bachelor s degree in Electrical Engineering (Master s preferred). Minimum 15+ years of experience in electrical design. Proven experience in large-scale projects (commercial, residential, healthcare, airports, etc.). Strong knowledge of international codes and standards. Technical Skills Proficiency in: AutoCAD Revit MEP ETAP / Dialux Strong expertise in ELV & LV system design. Ability to perform electrical calculations and system studies. Soft Skills Strong leadership and team management skills. Excellent problem-solving and decision-making abilities. Effective communication and stakeholder management. Ability to work under pressure and meet deadlines.

Posted 3 days ago

You ll play a key role in maintaining service quality, strengthening customer relationships, and supporting overall business success. What You ll Do Customer Support & Interaction Respond to customer inquiries via phone, email, chat, and social media Provide accurate information about products, services, and policies Assist customers with troubleshooting and solutions Issue Resolution Investigate and resolve customer complaints efficiently Escalate complex issues when necessary Follow up to ensure complete resolution Customer Experience Deliver high-quality service aligned with company standards Handle challenging situations with professionalism and empathy Maintain a positive brand image in every interaction Documentation & Reporting Log all customer interactions in CRM systems Maintain accurate records of cases and resolutions Prepare reports for tracking performance when required Compliance & Processes Follow company policies and communication guidelines Meet SLA and performance targets (CSAT, response time, etc.) Ensure confidentiality of customer data What We re Looking For Experience 2 5 years in customer support, call center, help desk, or client service roles Skills Strong communication (verbal & written) Problem-solving and analytical thinking Ability to handle difficult customers calmly Adaptability in fast-paced environments Team collaboration skills Language Advanced English proficiency Nice to Have (Plus Points) Certifications like: HDI Customer Service Representative ITIL Foundation Experience with CRM tools and support systems Why Join Us? Fully remote work environment Collaborative and supportive team culture Opportunity to grow in a dynamic digital environment

Posted 3 days ago

Key Responsibilities: 1) Priority Deal & Pursuit Risk Management (High/Medium) Own and manage allocated opportunities end-to-end, with a focus on priority deals. Provide high-touch support throughout the pursuit lifecycle, ensuring risks are identified early and addressed pragmatically. Provide specialized support in daily/regular risk consultations with Risk, Bid/Pursuit, and Quality teams to surface and manage risks early in the cycle. Drive prioritization of assigned high/medium priority items and ensure timely progression to decision points. 2) Technology Delivery Risk Advisory (SAP / ServiceNow / Oracle / AI) Collaborate with Delivery Transformation and business stakeholders to understand proposed solutions and delivery models for enterprise technology programs (e.g., SAP transformations, ServiceNow implementations, Oracle ERP/HCM, AI-enabled components). Identify delivery risks across scope, dependencies, environments, integrations, data, security, testing/QA, cutover, hypercare, and operating model readiness. Advise pursuit and delivery teams on optimizing risk-reward trade-offs while maintaining governance compliance. 3) Contracting, T&Cs, SOWs, and Change Control Support critical T&C negotiations during the bid phase under the Client Contracting Governance Framework. Perform commercial review of ranked contracts (as applicable), aligned with Central Contracting approvals and governance requirements. Partner with Contract Management and Engagement teams to construct and refine SOWs and manage complex change requests, ensuring clarity on scope, assumptions, acceptance criteria, milestones, and commercials. Ensure appropriate QA checks are embedded (e.g., deliverables, acceptance, warranty, limitation of liability, IP, data protection, subcontracting, and dispute mechanisms). 4) Engagement Governance & Issue Management Participate in governance for high-risk engagements, including escalations such as change disputes, demand letters, payment notices, and other contractual/commercial events. Coordinate a rapid response approach by assembling/working with Risk Managers, Contract Managers, and Quality champions to mitigate exposure and stabilize delivery. 5) Stakeholder Management & Cross-Functional Leadership Partner with Portfolio and Offering leaders to review high-priority opportunities and engagements, highlighting risk mitigations and any relevant client history through monthly calls, 1:1s, and structured checkpoints. Act as a bridge across Legal, Delivery, Quality, and Commercial teams to drive aligned decisions and a consistent risk posture. 6) Service Levels & Responsiveness Meet defined SLAs, including turnaround within hours for high-priority items. Maintain clear documentation of risks, mitigations, approvals, and decisions to support auditability and governance.

Posted 3 days ago

Purpose of the position The Field Officer will oversee the implementation of projects activities and initiatives, monitor technical progress in the field, and facilitate coordination among ICARDA scientists to ensure complementarity and seamless execution of activities. The role will also support collaboration between ICARDA scientists and national partners, helping to strengthen partnerships and ensure effective knowledge exchange. Within ICARDA s venture model where ICARDA manages expenditures on behalf of national partners the Field Officer will play an important role in ensuring the efficient, transparent, and accountable management of financial resources allocated to project activities. This includes supporting smooth implementation, proper documentation, and compliance with organizational procedures to achieve the targeted project results and impacts. Key responsibilities also include organizing capacity development events, training sessions, and field days; managing logistical arrangements and procurement processes; and overseeing field-level financial transactions and cash advances related to project implementation. In close collaboration with the ICARDA Country Coordinator, the Field Officer will help develop operational roadmaps and provide a strategic overview of ongoing activities to ensure alignment with high-level goals, timelines, and expected outcomes. Main responsibilities Oversight of Projects, Initiatives, and Field Activities in Egypt Follow up on the implementation of field activities carried out by ICARDA. Monitor the technical progress of activities implemented by national partners to ensure alignment with approved work plans and the timely submission of technical reports. Maintain adequate oversight to ensure quality implementation and the achievement of planned deliverables. Support the Country Director in developing roadmaps and a strategic overview of all ongoing activities to define high-level objectives and timelines. Coordinate among ICARDA teams to avoid duplication of efforts and ensure complementarity and seamless execution of activities. Strengthening Technical and Financial Integration Act as a central liaison between the ICARDA Finance Department and national partners on financial matters. Support technical teams in planning and implementing field activities, allowing researchers and technical staff to focus on scientific work without additional financial or administrative burdens. Monitor the allocation and use of financial resources for field activities, ensuring compliance with ICARDA policies and procedures. Address operational challenges that may arise during implementation, including financial or logistical issues, to ensure smooth project delivery. Work closely with Grant Finance Officers to monitor expenditures related to grant agreements. Administrative and Logistical Follow-up Coordinate with administrative officers to ensure alignment between technical implementation requirements and ICARDA s financial, human resources, and procurement procedures. Support administrative teams in organizing and managing field events, maintaining close coordination between technical and administrative teams. Assist scientists with logistical arrangements for field activities, including distributing invitations, maintaining attendance records for seminars and capacity-building events, administering per diems and other approved payments in accordance with ICARDA policies, and collecting supporting documentation. Coordinate with the Procurement Team to ensure that supplies and materials required for field activities are procured and delivered on time. Field Cash Advances Management Receive and manage field cash advances on behalf of ICARDA to facilitate activity implementation, relieving researchers and technical staff of this responsibility. Manage expenditures related to field activities in compliance with ICARDA financial policies. Reconcile field cash advances with the Finance Department upon completion of activities and ensure proper documentation.

Posted 3 days ago