Troubleshoot complex Azure infrastructure issues, including networking, compute, storage, and databases, using advanced diagnostic tools and techniques.
Provide expert-level support for Azure services, resolving customer incidents and ensuring minimal service disruption through effective problem-solving.
Proactively identify and address potential problems in customer environments, offering recommendations for optimization and best practices.
Collaborate with engineering teams to escalate and resolve critical issues, contributing to the development of long-term solutions.
