To support IKEA FOOD in driving IFB sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA stores position as the best home furnishing store in the local market. Operate a cash register, maintain clean and orderly checkout areas whilst serving customers with great Customer Service skills. Follow SOPs including counting and recording the float before trading begins and upon close of trading in order to reduce losses.

What you will do:

• Implement and monitor IFB activities in the Store Commercial Calendar, ensuring proper merchandising, pricing, and labeling as per IKEA standards.
• Ensure IFB units are ready before store opening, conduct monthly stock takes, and manage inventory control across IKEA FOOD and the store.
• Adhere to IFB operation guidelines, complete operational checklists on schedule, and implement necessary action plans.
• Deliver excellent customer service, ensuring a clean, welcoming environment and efficient cashiering methods.
• Engage with customers, listen to their feedback, and act on their needs to enhance the shopping experience.
• Handle cash transactions accurately, following SOPs for payments, cash handling, and reconciliation.
• Maintain stock levels for printed stationery and ensure food safety compliance with national legislation.
• Collaborate with the Chef to enhance production knowledge and participate in relevant training sessions.
• Support incident management, ensuring the team is prepared for emergencies and follows up on investigations.
• Contribute to store success by driving sales growth, ensuring guest satisfaction, and achieving KPIs.