Oversee daily operations to ensure a seamless customer experience, from coffee brewing to service delivery, creating a warm and inviting atmosphere.
Manage inventory and supply chain logistics, including ordering, stock rotation, and waste reduction, to maintain optimal product availability and freshness.
Train and develop staff on coffee preparation techniques and customer service best practices, fostering a culture of excellence and teamwork.
Implement and maintain health and safety standards, ensuring compliance with local regulations and creating a safe environment for both staff and customers.
