Job Type
Work Type
Location
Experience
Looking for a number-oriented Debt collector who thrives on problem resolution.
· Who can work both independently and in a team environment
· A Potential experienced only with proven track record willing to earn and grow
· Makes sure he/she complies with company policies when contacting individuals and other companies to collect past due balances that they owe.
· Ensures that all written correspondence complies with company policies in terms of verbiage and frequency of contact.
· Keeps up with changes in state and federal laws governing debt collections and makes sure to receive training on any changes in laws.
· Makes sure to comply with the Federal Fair Debt Collection Practices, when making phone contact with individuals and companies.
· Negotiates payment arrangements and follows up to make sure the payments are made.
· Traces and locates missing information that is needed to perform the job at optimum levels.
· Arrange and coordinate with managers for authorization on financial settlements of clients.
Required Knowledge, Skills and Abilities
· Must have exceptional interpersonal and tracing skills.
· Must have excellent knowledge in collection and Laws.
· Must be able to manage and negotiate ethically and fairly while still being firm and enforcing company rules.
· Excellent time management and multi-tasking skills.
· Must have strong negotiation and persuasion skills.
· Must be able to effectively prioritise tasks.
· Must have excellent verbal and written communication skills.
· Must have strong problem solving and decision-making skills.
. Must have good critical thinking skills and exercise sound judgement.