Job Type
Full-time
Work Type
On-Site
Location
Abu Dhabi, UAE
Experience
1 - 4 years
- Serve as the primary point of contact for Chinese-speaking customers, addressing inquiries and resolving issues efficiently.
- Utilize advanced communication skills to provide clear and concise information about products and services in Mandarin.
- Monitor and respond to customer feedback on various platforms, ensuring a high level of customer satisfaction.
- Collaborate with other departments to escalate customer concerns and facilitate timely resolutions.
- Maintain detailed records of customer interactions and transactions in accordance with company policies.
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