Assist the Sales Section Head in all sales and related and provide full administrative support to the Sales Department to relieve them of administrative workload allowing them to focus on Sales priorities.

Role Responsibilities:

• Assist in the execution and monitoring of the sales activities in an assigned region to achieve the sales targets.
• Issue the Proforma Invoices, Sales Orders, etc. in line with the instructions from the Sales Section Head according to the agreed monthly sales plan.
• Ensure the payments are concluded and verified by instructing agents or customers.
• Advise agents and customers about product information or tentative shipment schedules in response to their queries.
• Respond to customers and agent’s inquiries regarding product information timely and quickly.
• Update records of Sales orders and related shipment information in the database timely and accurately and present it to the Sales Manager for information.
• Update customer information in the database timely and accurately.
• Assist the section head to keep good business relationships in the market, which supports the sales performance.
• Carry out any other related Sales Administration tasks and activities as instructed by the Sales team from time to time.
• Update the customers about their sales orders status to ensure the shipment will be delivered on time.
• Provide all the information that is required for product complaint investigation and follow up with the concerned departments to unsure the complaint is finalized within the agreed processing time.
• Coordinate with all related departments like logistics, Customer service, Finance, etc. in order to ensure the timely completion of the end-to- end sales.