Job Type
Full-time
Work Type
On-Site
Location
Abu Dhabi, UAE
Experience
3 - 6 years
- Answer any reservation inquiry in the prescribed manner and Hotel standards.
- Check the no show record as well as pending reservation.
- Check the VIP arrival, special requests and check traces to action.
- Check and review all bookings done for the day before sending to Front Office.
- Processes amendments and cancellations and enters these in the system.
- Replies to inquiries and reservations through facsimile and e-mail as received.
- Maintains complete knowledge of PMS and manual systems.
- Refer requests for initial booking of group rooms to the Sales Department.