The Sales Associate – Signature Sweets at Grandiose Supermarket is responsible for providing exceptional customer service, promoting and selling non-halal products, maintaining product displays, and ensuring the department operates smoothly within the supermarket. This role requires knowledge of Signature Sweets items, their preparation, and cultural considerations. The associate will handle inventory, product quality, and ensure all food safety and hygiene standards are followed

Key Responsibilities:-

• Greet customers with a friendly attitude and assist them in selecting signature sweets.
• Provide detailed information about product ingredients, flavors, and recommendations based on customer preferences.
• Upsell and cross-sell products to maximize sales, while ensuring customers have a memorable shopping experience.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Maintain an in-depth understanding of the full range of signature sweets.
• Create attractive and well-organized displays that showcase signature sweets to enhance visual appeal and drive sales.
• Ensure that all products are labeled correctly with clear pricing and ingredients, while checking for expiration dates and product quality.
• Monitor inventory levels and coordinate with the department supervisor to ensure products are well-stocked at all times.
• Assist in receiving and inspecting new stock, ensuring it meets the quality standards of the department.
• Conduct periodic stock counts and report any discrepancies or product shortages to the supervisor.
• Follow all food safety protocols and ensure that sweets are stored, handled, and displayed in line with hygiene and safety standards.
• Maintain cleanliness in the sales area, including counters, display cases, and packaging materials.
• Ensure all products are handled with care to maintain their aesthetic appeal and freshness
• Work closely with the bakery and confectionery team to stay updated on new products, promotions, and seasonal items.
• Coordinate with other store departments to align with overall store promotions and special events.
• Support team members during busy periods or staff shortages to ensure smooth operations.