• Provide advanced L2/L3 application support for Odoo and Dynamics 365, resolving complex issues and performing root cause analysis. • Customize and enhance ERP systems by developing modules, automations, scripts, and workflow improvements. • Administer and configure ERP modules, ensuring smooth integrations with internal and external systems. • Monitor application performance to maintain system stability, availability, and data accuracy. • Maintain comprehensive documentation and contribute to process improvements and controlled deployments.