Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
5 - 10 years
Overview:
We are seeking a skilled Sr. Travel Consultant with expertise in GDS systems to manage travel arrangements for crew in the Marine / Offshore / Energy segment. The role requires strong customer service, booking, and ticketing experience.
Job Responsibilities:
- Book and manage air tickets, hotels, rental cars, and other travel services for corporate and crew members.
- Handle reservations, ticketing requests, seat/meal requests, and PTA transmission.
- Provide accurate fare quotes and assist with revalidation, re-issue, and refunds.
- Coordinate with Sales, Operations, and Accounts to ensure smooth travel operations.
- Promote airline-related products and corporate deals, ensuring customer satisfaction.
- Manage complaints, handle inquiries, and maintain agency brand image