Develop and execute comprehensive test plans and test cases specifically tailored for Microsoft Dynamics 365 to ensure robust functionality across all modules.
Collaborate with functional and technical teams to understand system requirements, ensuring that testing aligns with business needs and user expectations.
Perform manual and automated testing of Dynamics 365 applications, focusing on core functionalities such as CRM, finance, and supply chain management.
Identify, document, and track defects using issue tracking tools, ensuring timely resolution and effective communication with development teams.
Conduct regression testing after bug fixes and system updates to validate that previously working features remain unaffected.
Participate in user acceptance testing (UAT) sessions, gathering feedback from end-users to improve system usability and performance.