Jobs in General Trading companies, Egypt

Own the design, development, and maintenance of our .NET microservices (authentication, booking, payments, consultations..etc) Lead a refactoring effort on existing services reducing oversized classes, improving separation of concerns within a Clean Architecture layout, and paying down technical debt safely Harden security: per-service JWT signing keys, secrets management via AWS Secrets Manager / SSM, auth flow correctness, and remediation of findings from a recent security audit Design and evolve data models with Entity Framework Core and SQL Server, including migrations Build and maintain integrations: payment gateways (Stripe, PayPal), real-time video , push notifications, and inter-service APIs Grow automated test coverage (unit and integration) and strengthen the GitHub Actions CI/CD pipelines Operate services on AWS (App Runner, RDS, S3, SQS) deployments, observability, and incident response Collaborate with the frontend (React) and mobile (Flutter) teams on API contracts What we're looking for Required 4+ years of backend engineering, with strong C# and .NET (.NET 8 / 9 / 10) Deep ASP.NET Core experience, including Minimal APIs Strong Entity Framework Core and SQL Server schema design, migrations, query performance JWT-based authentication / authorization, ideally across multiple services Hands-on AWS App Runner (or ECS / containers), RDS, S3, SQS, Secrets Manager Experience with microservices and a layered / Clean Architecture approach Comfortable writing automated tests and working with CI/CD pipelines Solid understanding of application security fundamentals

Key Responsibilities: Manage day-to-day posting across platforms: Instagram, TikTok, Facebook, LinkedIn, and YouTube Develop and implement content calendars in coordination with the marketing team Create, edit, and publish engaging content (text, image, video, stories, reels) Monitor social media trends, hashtags, and competitor activity Interact with followers by responding to comments, messages, and mentions Track performance analytics: reach, engagement, CTR, conversions Collaborate with influencers, content creators, and agency partners Coordinate with the showroom and sales team to highlight promotions, new arrivals, and events Support ad campaigns by providing creative assets and monitoring performance Stay up to date with the latest algorithms, formats, and platform tools Qualifications & Competencies Deep understanding of digital culture, memes, and viral trends Ability to multitask and meet deadlines in a fast-paced environment Strong communication and collaboration skills Creative eye for design, layout, and brand identity Comfortable being on-camera or directing creators, if needed Follower growth and engagement rate per platform Post reach and video views Conversion from social leads to test drives/sales Consistency in publishing calendar Campaign performance support (paid & organic) Customer feedback and sentiment analysis

Perform transaction processing activities related to internal and external suppliers, adhering strictly to internal controls and procedures.Address accounts payable inquiries and investigations promptly.Ensure compliance with company policies and accounting standards.Vendor Payments:Prepare payment proposals according to the agreed schedule, ensuring accuracy and timely submission.Keep vendor master data current and accurate.Process invoices, debit/credit notes, bank receipts, and payments.Maintain up-to-date vendor and customer reconciliations and master data.Maintain precise financial records, including ledgers and supporting documentation.Collaborate with other departments to resolve discrepancies and respond to inquiries.Support month-end and year-end closing processes, including journal entries, account and bank reconciliations, and accruals.Assist in audit preparation by providing necessary documentation to auditors.Prepare ad hoc reports to assist the Business Controller and management.Support automation initiatives by aiding in the implementation of tools designed to streamline processes and improve efficiency.

Key Responsibilities: Oversee and optimize daily operational processes and workflows Track key performance indicators (KPIs) and ensure targets are consistently achieved Coordinate cross-functional teams to ensure smooth and efficient execution Identify operational gaps and implement effective improvement initiatives Manage budgets, control costs, and allocate resources efficiently Ensure compliance with company policies, procedures, and industry regulations Lead, mentor, and develop operational teams to maximize performance Requirements Bacheloru2019s degree in Business Administration, Operations Management, or a related field 5u20138 years of proven experience in operations management or a similar leadership role Strong analytical, organizational, and problem-solving skills Hands-on experience in process improvement and performance management Excellent leadership, communication, and team management abilities

Purpose of the Job This role focuses on operational execution and fostering relationships with the priests to support program-related activities. Essential Functions and Responsibilities Attend meetings alongside senior team members and document key discussions. Maintain and update accurate records of clergy interactions and departmental activities. Assist in preparing newsletters, reports, and other publications for clergy. Provide logistical support for field visits and priests engagement activities. Collaborate with the Advisor on maintaining priests relationships through meetings and updates. Participate in quarterly field visits and home visits to ensure program alignment. Prepare reports and updates, including newsletters and feedback forms. Address operational challenges with priests related to program implementation. Travel and Working Requirements Work is typically performed in an office environment, involving activities such as walking, sitting, typing, using public transportation, and occasionally lifting boxes or luggage. Domestic travel up to 75% for meetings, events, and church-related engagements.

Key Responsibilities:Supervise and lead a team of CX agents across voice, chat, and email channels, running daily briefings and performance check-ins.Coach and develop agents based on Quality Assurance (QA) findings and KPI gaps to drive continuous performance improvement.Handle senior-level escalations and resolve complex customer issues requiring advanced judgment and conflict resolution.Monitor real-time queue performance and dynamically adjust agent coverage to meet service level demands.Track team-level performance metrics including SLA adherence, CSAT, Average Handle Time (AHT), and First Contact Resolution (FCR).Escalate operational blockers to the CX Manager with proactive, proposed solutions to maintain workflow efficiency.Coordinate with cross-functional teams including Sales, Mortgage, and Property Management to resolve complex, multi-department cases.Conduct weekly QA reviews on a defined sample of agent interactions to identify failure points and feed them into SOP updates.Ensure data and process compliance across the team, enforcing communication scripts, data capture standards, and proper escalation paths.Support the onboarding of new hires to ensure seamless training and integration into the CX team.Build and maintain team trackers using Google Sheets or Excel, leveraging formulas and dashboards to monitor KPIs and surface data trends.Identify and report on pattern-based issues such as repeat complaints or product friction and submit regular data for weekly and monthly CX reviews.3 to 5 years in customer service or contact center operationsAt least 1 year in a team lead or supervisory roleStrong Arabic and English communication, written and verbalProficiency in CRM/Ticketing tools such as Salesforce, Zendesk, or equivalentHands-on experience with Google Sheets, Google Workspace, or Microsoft Office SuiteAbility to build reports, trackers, and performance dashboards independently

Understand customer requirements and consistently deliver on expectations. Build and maintain strong relationships with customers and key stakeholders. Identify opportunities to create value through Maersk s integrated solutions. Proactively suggest improvements to enhance customer experience and service delivery. Take ownership of customer satisfaction and drive continuous improvement and innovation. Collaborate with the sales team to strengthen customer relationships. Ensure timely and effective resolution of customer queries. Anticipate operational challenges and communicate proactively with stakeholders, offering solutions. Support the implementation of new clients and innovative programs. Manage end-to-end shipment processes in compliance with company procedures. Own customer issues and coordinate with internal teams for resolution. Operate independently with minimal supervision and guide others when needed.

Mission This internship offers the opportunity to Assist in monitoring security alerts, analyzing threats, and supporting incident response activities using SOC tools and processes.

Key Responsibilities: Lead the design review, implementation, and integration of all electrical systems experience in Medium Voltage (MV) distribution systems (11 kV / 22 kV), including protection relays and protection schemes, with the capability to implement and modify scheme logic as required Low Voltage (LV) systems Smart Ring main unit (SRMUs) Experience in Remote Terminal Units (RTUs) Grounding and lightning protection systems Electrical panels, cabling, and switchgear Ensure all electrical works are executed in accordance with IEC standards, specifications, and local regulations. Revise all project Documents, Outline drawing, Schematic drawing, Bill of material, Production file and as built drawings. Reading & study electrical specifications and Project documents. Quality, Safety & Compliance Oversee QA/QC processes for electrical installations and ensure adherence to HSE (Health, Safety, and Environment) standards. Conduct technical audits, inspections, and reviews to ensure quality and performance. Support testing and commissioning (T&C) of electrical systems and resolve technical issues during field execution. Documentation & Reporting Review and approve electrical design packages, shop drawings, detailed design and method statements, etc. Maintain accurate technical documentation including red-line drawings, test reports, and as-built records. Provide regular updates to the Technical Director on progress, risks, and mitigation strategies. Team Leadership Participate in technical meetings, design reviews, and coordinate workshops with internal and external stakeholders.

Lead CatA/B type of tenders and propose best Tendering Setup with the Opp Leader to win the project.Define the winning Tender strategy with the opportunity capture team.Lead the project cost optimization strategy if needed in order to reach the target price.Lead the tender preparation (Technical, Contract, Purchasing, Finance, HSE, Cybersecurity, Quality, Logistiscs, Workshop & Site Works, etc).Make sure the CAPEX scope quoted is "Services Ready".Prepares or works with the services department to attach services offer with CAPEX offer.Manage tender risk analysis with SRM and SMEs.Present the offer to SE mgmt for approval/validation.Participate actively in customer negotiations and closing of the deal.Transfer project to execution team.Tendering activities shall be executed in full compliance with Schneider Electric s CPP (Customer Project Process), using the official tendering templates, tools, and established global best practices to ensure consistency, quality and governance adherence across all submissions.The Tendering Manager will primarily support tendering activities for the Schneider Electric Cloud & Service Providers (C&SP) Segment, with a focus on complex data center - related projects across the region.The tendering scope covers multi Business Unit (multi-BU) opportunities, including integrated solutions involving Power Products, Power Systems, Secure Power, Services, and Digital Energy portfolios.Duties and Responsibilities:Commercial aspects: Need to be very business oriented. The only reason why we bid is to win!Understand Customer needs and translate them with the Opportunity Leader into a winning Tender Strategy.Understand how to sell added value with an EP&P project approach.Prepare commercial offer and executive summary showing SE value proposal.Participate actively in customer negotiations.Tender preparation:Communicate Tender Strategy to all team participants (local/reginal/global) during Tender Kick-Off.Communicate Bid schedule to his team and makes sure it's respected.Animate his tender team in regular follow-up meeting to anticipate problems / elaborates alternative plans if needed.Translate Target Prices to Target Costs with the Opportunity Leader.Works with, and challenges, his/her tender team not to exceed this amount building different scenario to reach it.Lead Risk & Opportunity sessions with SMEs.Lead cash curve scenario with finance for the offer submission and anticipating negotiations.Prepare Tender Review presentation with his/her team, captures comments from mgmt./SMEs and modifies the offer accordingly.Submit tender approval as per official internal processes.Is responsible of submitting the complete offer in due time to customer.Master main aspects of the offer: Technical Proposal, Purchasing topics, contractual aspects, schedule, risks, commercial environment, cashflow, etc.Is capable of quickly seeing the impact on these different aspects while negotiating.What's in it for you:Qualifications:Bachelor s degree of Electrical engineering.5 to 8 years of experience in tendering/bid/proposal positions.Excellent commend of English.Professional user of Microsoft Office.People oriented with great communication skills.Has a strong commercial mindset.Customer oriented.Aptitude to stand time pressure and stress while keeping high performance levelAdhering to the principals & values.Learning & researching.Adapting and responding to change.

Monitor the accounts utilizations on a monthly basis. Monitor pool consumption. Deep analysis for the services per account as per the contract terms. Review the top claimants' consumption and report them. Monitor the abuse and fraud cases. Prepare an action plan for cost containment and renewals for the accounts. Link the consumption reports with the healthcare solutions. Prepare general and customized wellness tips.

Develop, implement, and maintain Odoo applications. Identify and fix bugs in the existing Odoo system. Add new features and functionalities to enhance our Odoo platform. Lead and manage Odoo migrations. Collaborate with cross-functional teams to integrate Odoo with other systems. Ensure the performance, quality, and responsiveness of applications.

About the Job: KEY RESPONSIBILITIES Utilize strong business acumen, acting as a key strategic business partner to the organization Initiate and drive projects to raise standards of care and change clinical practice Ability to work independently with a solutions-oriented and balanced approach to ambiguity Lead and drive rapid integrated evidence planning and execution through deep understanding of internal and external stakeholder evidence needs and robust data gaps analysis Deep therapy area expertise and product knowledge including competitor data Drive strong collaborative relationships with commercial and cross-functional teams, including marketing, value & access, health economics, regulatory and clinical Cultivate and maintain relationships with external experts Drive collaborative relationships with above-country colleagues to ensure the MCO / country involvement and strategic input into global and regional plans Good understanding of the impact and evolution of healthcare systems Lead creation and implementation of medical plans & implement RMMs strategy across all countries in Africa MCO. Ability to rapidly assimilate new data and integrate into the advancement in the TA. Create industry leading digital educational and scientific content that is timely, relevant, interactive and innovative. Champion the patient voice when developing and implementing medical strategies Demonstrate strong leadership influencing across networks and by coaching and mentoring members of the team Demonstrate strong leadership influencing across networks and by coaching and mentoring members of the team

Key Responsibilities: Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Requirements Bachelor Degree or equivalent in Computer Science or related field. Minimum of 18 months years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management, including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem- solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA s. Excellent communication relationship-building and internal customer service skills Adaptable and flexible in a fast-changing industry and work environment.

RESPONSIBILITIES: Provides desktop and End User Support to ensure accessibility of client tools and applications Responsible for incident identification and resolution of level I issues. Responsible for supporting all facets of desktop administration (logins, passwords, etc.) and patching (anti-virus and OS patches) at the local site. Complete Daily, Weekly, and Monthly checklists accurately and in a timely manner Responsible for adds, moves, and changes of all users of the local center. Key participant in Change Implementation Management (CIM) and submits change control documentation in accordance with Sykes standards Responsible for IT asset inventory and disposal in accordance with Sykes standards Assist and act as remote hands and eyes while troubleshooting issues with remote engineers Act as the facilities backup for Power Infrastructure (Generator, UPS, HVAC) 24x7 availability to support end users on an as-needed basis. Serve as the primary IT point of contact for the Site needs relative to site IT needs, issues, etc. QUALIFICATIONS and EXPERIENCE: Excellent understanding of Windows client operating systems. Very good knowledge of Microsoft Office 2013/2016/O365. Good understanding of Windows server and patching requirements. Knowledge of Windows servers; DHCP, DNS, Active Directory Users and Computers, OUs, Groups etc. MCSE and CCNA knowledge is desired; certificates are preferred. Good background in networks (LAN and WAN networks fundamentals, switching, routing, wireless etc.). with basic knowledge of TCP/IP. Good knowledge of proxy servers. The background of Microsoft SharePoint 2013 is a plus. Knowledge of Backup and restore is a plus. Basic understanding of Virtualization (VMWare). Strong written and verbal communication skills. Reporting and documentation skills. Able to operate effectively in an environment with both technical and non-technical team members. Able to operate with minimal supervision.

Key responsibility - Prepare GEPD Internal and External Audit program and audit plan on annual basis. - Execute assigned risk-based GMP audits for GEPD activities, following the audit plan. - Perform internal audits to verify compliance with Egyptian Regulation, cGMP requirements, and Health Authority license conditions to ensure product quality and safety. - Conduct supplier qualification audits and evaluate performance against established KPIs. - Prepare audit reports and escalate significant issues to the Audits Manager. - Maintain personal auditor competence through ongoing GMP training, and adherence to Quality standards. - Apply regulatory updates to daily audit activities to ensure compliance with current GEPD, EMA, and Egyptian cGMP standards and other regulations (as required). - Support the implementation and maintenance of audit systems, checklists, and quality processes. - Assist in preparing for and participating in regulatory inspections and notified body audits. Computing Skills Proficiency with computers using Microsoft office. Personal Skills - Organized and able to manage time effectively. - Ability to work within a highly regulated, labor-intensive environment. - Analytical and enquiring mind with the ability to interpret data and facts. - Excellent oral and written communication skills to produce clear and concise factual findings and the ability to present effectively to groups. - Effective organizational and planning skills with the ability to meet deadlines required. Languages Fluent in English and Arabic, with advanced proficiency in English communication skills.

The Technical Support Lead coordinates the Service Desk and Desk Side teams. The Team Lead oversees the tactical day-to-day functions of the department Key responsibility Lead and manage a team of technical support specialists (Service Desk & Desk Side). Front-line point of escalation for immediate service needs or issues.- Dealing with difficult customers on the phone (e.g. irate customer)br/>- Assists technicians with difficult ticket issue (technical, procedural, etc.)br/>- Provides a resource for weekday/end support escalation of incidents (rotation schedule as needed defined by management) Ticket Queue Management - Monitors P1 Outage Queues (phone and tickets)br/>- Assigns Urgent Ticketsbr/>- Assigns aged open-idle tickets (same working day)br/>- Alters ticket priority as necessarybr/>- Monitors assigned tickets in individual queuesbr/>- Provides follow-up for tickets that were closed improperly (e.g. feedback emails, wiki updated and technician training)br/>- Serves as an escalation point for critical tickets (user requested escalation) phone Queue Management - Monitors Technician on ready/off ready phone statusbr/>- Ensures critical and high priority calls are answeredbr/>- Serves as contact for any Service Desk technical phone issues (triage resolution of Service Desk phone outages, technician queue changes, ivr, dropped calls, etc) Wiki Maintenance (Knowledge Base) - Owns Dispatch Guidebr/>- Creates Wiki pagesbr/>- Reviews and updates pages as needed Service Desk Reporting - Provide daily reportsbr/>- Provide ad-hoc reports (on an as needed basis) Outage Management- Coordinates with Service Desk and Desk Side teams to gather outage informationbr/>- Ensures Outage Notification is sent with correct informationbr/>- Acts as POC for Service Desk and Desk Side responsibilities during the outagebr/>- Ensures outage updates are sent in a timely mannerbr/>- Ensures any requests for contact or updates are acted uponbr/>- Ensures service restoration is verifiedbr/>- Provides valuable technical and organization knowledge New Employee Onboarding- Acts as a mentor for new employees/internsbr/>- Responsible for the requesting of all new accounts and accessesbr/>- Coordinates trainings according to the Technician Development Plan Technician Responsibilities (As Needed)- Handles critical and high priority ticketsbr/>- Handles critical and high priority calls

Implement comprehensive calibration/verification procedures for laboratory instruments, and production equipment. Follow Calibration Management Plans (CMP). Perform complex calibration and adjustments. Analyze, interpret, and review raw data obtained during verification and calibration activities. Prepare and follow up on detailed calibration reports. Comply with regulatory requirements and internal quality standards. Foster a collaborative and high-performance team environment. Computing Skills br> Basic knowledge of Microsoft office and software systems (SAP). Familiarity in using maintenance management software systems (SAP PM or similar). Familiarity in using BMS Software program. Personal Skills Good Communication skills. Good analytical skills. Strong mechanical and electrical troubleshooting skills. Proficiency in using calibration tools and equipment. Good organizational and time management skills. Ability to work independently and as part of a team. Ability to read and interpret technical manuals, blueprints, and schematics.

RESPONSIBILITIES/DUTIES Application Development & Architecture Lead the full development lifecycle of internal web applications, from initial architectural design to deployment and continuous optimization. Execute the migration of existing business solutions from low-code platforms (Power Platform) to fully customized, scalable web applications. Develop secure and maintainable application architectures using modern development frameworks to support long-term business growth. Integration & Automation Lead the design and implementation of RESTful APIs and backend services to ensure seamless data exchange across the organization. Integrate internal business applications with existing databases, third-party services, and maintenance management platforms. Identify and automate manual operational workflows to improve data accuracy and overall organizational productivity. Quality Assurance & DevOps Manage CI/CD pipelines to automate build and deployment processes across cloud and on-premises environments. Lead comprehensive unit and system testing to ensure all software solutions meet functional requirements and performance benchmarks. Conduct regular code reviews and enforce strict development standards to maintain high-quality, defect-free software. Analysis & Documentation Collaborate with stakeholders to translate complex business requirements into clear technical specifications and system designs. Maintain detailed technical documentation for system architectures, API integrations, and internal development standards. Provide expert technical support and troubleshooting for in-house systems to ensure maximum reliability and system uptime. Safety Responsibilities: Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations. ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE QUALIFICATIONS: Bachelor s degree in Computer Science, Information Systems, Software Engineering, or a related technical field. Relevant certifications in cloud architecture or advanced software development. KNOWLEDGE: Strong proficiency in backend development (Node.js/Python) and modern frontend frameworks (React/Angular/Vue.js). Solid understanding of relational and NoSQL databases, RESTful API design, and microservices architecture. Strong knowledge of Git, DevOps practices, and containerization tools like Docker or Kubernetes. EXPERIENCE: 5 7 years of experience in enterprise application development, with a specific focus on internal business systems and workflow automation.

Responsibilities (Giza Region) Position OverviewAmgen Field Scientific Advisor is responsible for advancing patient access and reliable product availability within an assigned territory by developing and executing strategic account plans, delivering quality interactions with healthcare professionals raising the awareness of Amgen registered products efficacy & safety and responding to HCPs product enquiries (on label indications) . This role requires a deep understanding of the healthcare ecosystem, product knowledge, strong communication skills, and a commitment to compliance, documentation quality & operational excellence. Key Responsibilities: Territory and Account Planning Collaborate with the manager to develop and implement effective territory and key account plans aligned with Amgen s strategic objectives Evaluate progress against plans monthly and propose actionable course corrections Contribute to Teams to align on key account objectives and responsibilities Customer Engagement and Compliance Ensure customer-facing interactions are the core of daily business activity, master compliance guidelines understanding Consistently operate under Amgen s compliance standards and ethical guidelines in action. Build and maintain strong, value-based relationships with key stakeholders across hospitals, clinics, and retail settings Channel integration to ensure the omnichannel approach utilizing Amgen available tools Challenge any Incompliant practices or violations to the Code of Conduct by colleagues and provide feedback to peers, managers or/and relevant functions and practice Speak up as a standard behavioral expectations. Market and Business Insight Demonstrate a sound understanding of the pharmaceutical industry, healthcare trends, and customer operational environments Identify and capture market insights to inform territory strategy and decision-making Maintain accurate and timely reporting of customer activity and profile data within the CRM system Sales Excellence Apply Amgen Performance 4 Selling Model to optimize engagement and drive results Execute effective call planning, pre-call preparation, and post-call evaluation for registered products & on label indications Continuous Learning and Development Enhance product, science & compliance knowledge through ongoing self-learning and structured training programs Actively engage in coaching, peer learning, and sharing best practices with team members Continuously develop communication, negotiation, and selling skills Minimum Requirements: Bachelor s degree in life science or (bio) medical sciences Minimum 1 year of experience in Bone Health therapy area, or pharmaceutical industry in a sales-related job Basic knowledge of and experience in a hospital environment Preferred Requirements: Knowledge of Customer Relation Management principles Exposure to interactions with various disciplines and organizational levels Exposure to basic project management principles

What can you expect in a HR Generalist role with TaskUs: As HR Generalist you will be an integral part of the HR team assisting with Employee Relations and special projects. You will support the Cairo site and report to the HR. Manger Responsibilities: Respond to employees and other teams on HR legal matters Develop, review, and update company policies to ensure compliance with current laws Work closely with our legal team to address HR legal issues and support ongoing projects Develop human resources solutions by collecting and analyzing information and recommending courses of action. Improves manager and employee performance and experience by identifying problems and evaluating potential solutions. Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions. Prepares reports by collecting, analyzing, and summarizing data and trends. Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions. Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience. Review and file new hire paperwork in collaboration with our payroll and legal vendor. Administer our Employee Satisfaction Survey. Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise. Update/revise employment policies and procedures as required by law or necessary for the business. Maintain a positive culture by managing the day to day office tasks as needed. Assist in the payroll process. Assist in the offboarding/onboarding. Issue any administrative Government related certificate, office or business-related documents in alignment with the Egyptian Law. Qualifications: Demonstrated interest in legal matters and enthusiasm for tasks related to legal and employment law Bachelor s degree in Human Resources, Business Administration, Finance OR equivalent work experience. 2+ years of direct experience; hourly population and/or call center experience highly preferred. Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude. Background in the BPO industry will be considered as a plus. Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus. Great level of English. Knowledge of Egyptian employment law.

> Key Responsibilities Provide first-line support to users regarding product operations, specifications, and troubleshooting via email, live chat, [phone], and social media. Resolve customer issues promptly using internal knowledge bases and manuals. Properly escalate complex technical issues or policy-related cases to upper-level teams (CS2/Management) or the development team. Identify latent customer needs and pain points from support interactions and share them with product improvement teams. Assist in creating and updating Help Center articles (FAQs) and internal team manuals to streamline operations. Contribute to achieving individual and team performance metrics, such as Response Time, First Contact Resolution (FCR), and Customer Satisfaction (CSAT) scores.

You will serve as the primary functional expert, analyzing internal workflows to map them seamlessly into standard Odoo modules. This role requires a sophisticated blend of business acumen, functional ERP expertise, and a structured approach to data migration, testing, and user training. Working closely with our leadership and engineering teams, you will eliminate operational gaps and position our ERP platform to support sustainable, long-term business growth. Skills: Deep functional knowledge of core Odoo modules, specifically Accounting, Inventory, Sales/CRM, and HR/Payroll. Strong understanding of general business processes, accounting principles, and supply chain workflows. Exceptional analytical skills with a knack for translating chaotic real-world workflows into clean, structured ERP logic. Excellent interpersonal and presentation skills, with the ability to explain technical concepts to non-technical users clearly.

What You ll Do: As a Product Manager - Physical Security you ll play a critical role in driving and improving vendor sales while meeting both vendor and company objectives and targets. Your key responsibilities will include: Ensuring revenue growth, channel growth, and increased geographical reach for assigned products. Managing and maximizing the use of vendor marketing funds according to vendor contracts and systems. Designing reseller programs for different channel segments to ensure proper penetration and sales. Planning, strategizing, and executing sales initiatives through assigned sales resources. Monitoring sales pipelines and ensuring closures through sales teams. What You Bring to the Role: We re looking for someone with: A graduate degree with 7+ years of relevant industry experience, especially in IT Distribution. Experience within a physical security solution is preferred. Experience in vendor, channel, and sales management. A strategic mindset with experience in geographic coverage and growth, business innovation, accountability, and business acumen. Your Growth with Us: Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Let's shape tomorrow together. #LI-SMR1

Job Responsibilities Design and create VR, AR, MR, and 360-degree video experiences using industry-standard tools and platforms. Build, test, and deploy immersive applications, ensuring compatibility across devices and platforms. Work closely with designers, developers, and project managers to integrate immersive media into projects. Identify and resolve technical issues to enhance performance, usability, and user experience. Research and evaluate emerging technologies, tools, and trends in immersive media. Ensure immersive experiences are intuitive, accessible, and aligned with project goals. Conduct rigorous testing to guarantee functionality, performance, and compliance with standards. Provide guidance and training to team members or clients on immersive technology usage. Research for updates with industry trends, optimize user experiences, and ensure seamless integration of immersive technologies into projects Maintain clear documentation for workflows, technical specifications, and best practices. Perform additional duties as assigned by the line manager. Job Requirements Technical Skills Proficiency in VR/AR development tools (e.g., Unity, Unreal Engine, ARKit, ARCore). Strong collaboration and communication skills to work with educators, developers, and stakeholders. Ability to translate technical concepts for non-technical audiences. Competencies - Core: Interpersonal Skills Collaboration Integrity & Accountability Results Focus