Job Description1. JOB DETAILS:Position Title: Technical Learning & Development Senior OfficerReports to: Head of Learning and DevelopmentDivision: Administration Department: Human Resource2. JOB PURPOSE: Manage and oversee the specialized technical training and development programs for newly recruited technical trainees and existing staff, ensuring their effective skill acquisition and professional growth within the organization, in alignment with strategic HR objectives.3. JOB DIMENSIONS:Number of Staff Supervised Direct Reports4. KEY ACCOUNTABILITIES: Description Technical Staff Training and ManagementSupport in the planning and organization of technical learning/development and training programs for existing employees both overseas and locally, in-line with identified needs and skills gaps.Assist in related training material development in coordination with internal teams, and/or through engaging external subject matter experts.Oversee and manage development programs for newly recruited technical trainees from high school or technical diploma backgrounds, ensuring their effective training and progression into skilled roles within the organization.Monitor and report on technical trainee performance and attendance, coordinating with various educational institutions.Schedule technical training sessions, manage tests, and handle scholarship payments for trainees, coordinating closely with educational institutes.Manage daily counselling and disciplinary actions for technical trainees, collaborating with the Employee Relations Committee and Legal Department to resolve training, absence, and performance issues.Liaise with technical training institutes, on-the-job training coordinators, and line supervisors to design, plan, and review technical training programs, ensuring they meet the specific skills requirements of the organization.Collaborate with the Technical Learning & Development team and other departments to coordinate specialized technical training programs and procedures.Track and manage training-related expenses for technical programs, resolve discrepancies, and process training invoices through HRMS for timely payment.Organize and manage logistics for short-term technical training programs for managers and senior employees, both overseas and locally, including training fees, visas, travel arrangements, and accommodations.Plan and conduct in-house technical training sessions, negotiate with vendors, arrange necessary facilities such as training halls and materials, and handle all associated logistics.Team SupervisionProvide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.Budgeting and Financial PerformanceMonitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.Policies, Systems, Processes & ProceduresProvide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements are fulfilled, while delivering a quality, cost-effective service.Continuous ImprovementParticipate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.ReportingPrepare sectional statements and reports timely and accurately to meet Company and department requirements, policies and quality standards.5. COMMUNICATIONS & WORKING RELATIONSHIPS: InternalChief Administration OfficerHuman Capital ManagerHead of Learning and DevelopmentLearning and Development Senior OfficerLearning and Development CoordinatorLearning and Development AdministratorFunction heads across the organisationRelevant CommitteesExternalVendors, suppliers, service providersGovernment Authorities6. Context, Work environment & DECISION MAKING AUTHORITY:The role operates within a dynamic corporate environment where key decisions significantly impact the Administration division. Such decisions require consultation with and approval from the direct Line Manager before implementation.Operates under the mandates authorized by the responsible Line Manager, ensuring all functional and operational activities are managed with high standards of quality and reporting, thus upholding accountability and transparency.Participates in execution of Administration division comprehensive business and operational strategy. Responsible for contributing in meeting business and operational goals within functional area.Provides the leadership team with insightful information and data with regards to handled functional areas.7. QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum Qualifications:Bachelors degree in Business Administration, Human Resources Management, Engineering or similar discipline from a reputable university.Minimum Experience:8 years of experience in similar roles in large companies, of which at least 3 years are in positions of progressively increasing managerial responsibilities, demonstrating a strong need for effective leadership skills.Job-Specific Skills (Generic / Technical):Demonstrated problem-solving ability and analytical thinking skills.Good understanding of power/energy and water sectors, emerging trends and technologies.Proficiency in English (must) and Arabic (plus).Demonstrated hands-on operational and implementation experience of technical training.Ability to work with key stakeholders, senior executives, management team and external partners/advisors through collaboration & teamwork.Good communication and presentation skills.Good understanding of Qatar and GCC culture and working environment
