Jobs in IT, Software & Internet Services companies, Qatar

Posted a year ago

Provide technical support to a business or an organization's employees and train non-technical workers on the point-of-sale information systems. Technical support agents have the skills to set up and install point-of-sale equipment and make most repairs.Need to train merchant employees on how to use new point-of-sale hardware. This includes using application software, operating printers and even providing instructions on how to do various transaction related functionalities.Initiate focused merchant site visits for quality checks and retraining as per the business need.Have the responsibility to support the day-to-day operations of a point-of-sale network. Their job is to make sure that network systems keep communications and POS transaction related information flowing smoothly.Select the required point-of-sale hardware and software for specific applications and organize the installation. Do any required maintenance, fix any network problems and upgrade point-of-sale systems.Install Point-of-sale back-up software to restore data in the event of power outages.Regular updating and management of Point-of-sale and SIM card inventory, update terminal inventory registers, management of telecom provider’s subscriber identity module inventory.Prepare management information system to track the progress on point-of-sale installations and technical support calls and stock movement.Conservation of GPRS POS network 99.9% of the times and proactively coordinating with the NOC/Ooredoo technical support team for resolution as and when the connectivity issues are reported by the technical team, Call Centre and MerchantsAmenable to POS terminal update request from internal and external stakeholdersSupporting the merchant requirement on daily POS stationary requirement and achieving the set TATMerchant training for card acceptance process, merchant fraud training, new product process trainingEnsuring maximum brand visibility in merchant locations where the merchant allows to display commercial bank promotional material or card acceptance branding material.POS spot check on terminals, also positive approach towards inactive terminal management with the help of relationship

Posted a year ago

Coordinate all Electrical Facilities activities, work direction and support systems. Independently maintain and update work related to electrical system.Proficient in reading, understanding, and analysing as-built drawings, O&M manuals, method statements, and data sheets.Prepare and submit comprehensive utility reports (water, electricity, LPG, and chilled water) to the finance department for budgeting and invoicing purposes.Skilled in using AMR software to monitor GAS and BTU meters.Develop and refine the PPM scope of work for critical systems, including Substations, CBS, LCP, UPS, fire alarms, vertical transportation, and automatic doors, ensuring optimal performance and compliance.Capable of identifying the maximum spare load from each Substation to LV panels and SMDBs, ensuring accurate assessments for tenant power upgrades in coordination with facility contractors.Evaluate the actual current load in each SMDB and calculate spare load capacity, factoring in cable sizing, breaker ratings, and voltage drop calculations to ensure reliable power distribution.Operate independently to collaborate with clients, providing technical support for facility upgrades and special projects.Draft MR documents and scopes of work for lighting enhancement projects in malls and car parks, with the ability to critically analyse OEM proposals against alternative solutions.Effectively coordinate with procurement teams and suppliers to manage RFQ processes and ensure project requirements are met.Design and document scopes of work for power upgrade projects related to specialty leasing, marketing, and landlord needs.Coordinate with facility maintenance and specialized contractors to manage substation shutdowns and power interruptions with minimal disruption.Perform routine inspections of lighting systems, electrical systems, and ELV systems to identify faults or trip statuses, ensuring immediate resolution in collaboration with maintenance contractors.Provide regular support to various departments, including finance, government relations, specialty leasing, tenant relation, marketing, security, and event coordinator, addressing queries and offering technical expertise.

Posted a year ago

Direct and control all staff within the FMCG Division to ensure that they are appropriately motivated and trained to meet all sales targets and those they carry out their responsibilities to the required standards.Develop the annual budget for the department.Monitor the daily sales & stock position in the assigned Division.Monitor the Gross Profit achievement in relation to sales mix.Develop market studies in the assigned region in preparation for new launches being considered by the leadership team.Maintain close coordination with supply chain to ensure orders are delivered on time and avoid out of stock positions.Generate reports and analyze sales per category, brand and product to measure performance vs. budget.Contribute to the development of the company’s corporate strategy, particularly in relation to sales objectives across the Division.Develop and implement sales strategies for the division that enable the company to achieve its corporate objectives.Monitor the performance of the sales function and take remedial action where necessary to ensure that the sales targets are met.Develop and control the budget for the sales function to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements.Maintain an awareness of developments in sales techniques and technology to ensure that the company maintains and develops its competitive position.Monitor the sales performance of competitors to ensure that the company maintains and develops its competitive position.Assist in formulating and monitoring the annual business plan to ensure the long-term success and viability of the company and the attainment of corporate objectives.Ensure that numeric and weighted distribution is maximized at all times.Monitor the investment at the key accounts and makes sure that it is within the guidelines set for profitability.Maximize the company’s profitability by adjusting any price gap with competition.Monitor all the trade activities and ensure that it is within approved budgets.Maintain close eye on the aging stocks in the market to avoid overstocking and facing issues with clients.Monitor the Listing fees budget and negotiation process while making sure it falls within the approved policies and procedures.Support in the negotiations with main Key accounts whenever required and overlook the signature of the contracts to verify the front and back margins and rebates.Contribute to the development of the trade marketing plans for activities required to support the team to reach their targets.Develop the summary reports for management as required.Recommend new packing solutions or packing configurations that would improve sales or enhance the product presentation.Reviews the pricing strategy and recommends adjustments while proving better results without sacrificing the brand image or profitability.Review the monthly financial statements per market and take necessary action where required

Posted a year ago