Role Overview:The FSQA Manager is responsible for developing, implementing, and maintaining food safety and quality systems to ensure compliance with regulatory standards and company policies. This role ensures that products are safe, consistent, and meet customer expectations.Key Responsibilities:Develop and maintain Food Safety Management Systems (FSMS) such as HACCP, ISO 22000, or FSSC 22000Ensure compliance with local and international food safety regulations (e.g., FSSAI, FDA if applicable)Lead internal and external audits and manage corrective actionsMonitor quality control processes across productionHandle customer complaints and implement corrective/preventive actions (CAPA)Train staff on food safety, hygiene, and quality standardsManage documentation, SOPs, and records related to quality systemsWork closely with production, procurement, and R&D teamsConduct risk assessments and ensure hazard controlOversee supplier quality assurance and approvals

Oversee daily asset operations, ensuring smooth workflow and efficient resource allocation to maximize asset utilization.Conduct regular inspections and audits of assets, identifying and addressing maintenance needs to prevent downtime and preserve asset value.Manage asset tracking systems, accurately recording asset movements, locations, and statuses to maintain an up-to-date inventory.

Systematic Knowledge in closing the reports in the system.Reconcile the reports to share with the Finance Team on daily basis.Prepare & generate Invoices in the system!Assign Customer Orders to the Drivers for delivery.Manage Petty CashGood Knowledge of SAP, Oracle, Tally or any other ERPsGood Knowledge of DMS

Develop and maintain strategic relationships with key clients to drive revenue growth and ensure customer satisfaction.Conduct in-depth market research to identify new business opportunities and tailor solutions that meet client needs.

Provide personalized beauty consultations, recommending products tailored to each customer's unique needs and preferences, driving sales and building customer loyalty.Deliver exceptional customer service, creating a welcoming and engaging environment that encourages repeat business and positive brand perception.

Prepare and bake a variety of goods, including breads, pastries, and cakes.Follow recipes and ensure consistency in product quality.Decorate and present finished products in an appealing manner.Monitor oven temperatures and adjust as necessary for optimal baking results.Maintain a clean and organized work area, including proper storage and labeling of ingredients.Collaborate with other kitchen staff to ensure efficient production and timely delivery of baked goods.Adhere to all food safety and sanitation regulations.Assist with inventory management and ordering of baking supplies.

Master the art of grilling: Cook a variety of meats, seafood, and vegetables to perfection, ensuring optimal flavor and presentation.Maintain grilling station hygiene: Strictly adhere to food safety standards, sanitizing equipment and work areas to prevent cross-contamination.

Negotiate pricing and terms with vendors, securing the best possible deals while maintaining quality standards.Manage purchase orders, ensuring timely placement, tracking, and delivery of merchandise to meet inventory needs.

Conduct detailed audits of financial records, including balance sheets and income statements, to verify accuracy and compliance with regulations.

Develop and maintain planograms that optimize product placement and maximize sales, ensuring visual appeal and efficient space utilization.

Safely operate a heavy bus, ensuring timely and efficient transportation of passengers while adhering to all traffic regulations.Conduct pre-trip and post-trip inspections to ensure the bus is in optimal working condition, reporting any mechanical issues promptly.

Process customer transactions efficiently using cash registers and point-of-sale systems, ensuring accuracy in all monetary exchanges.Provide exceptional customer service by addressing queries, resolving issues, and maintaining a friendly demeanor throughout interactions.

Prepare accurate financial statements and reports to provide insights into the company's financial health.Maintain the general ledger by ensuring all transactions are recorded with precision and in accordance with accounting standards.Reconcile bank statements and ensure all discrepancies are investigated and resolved promptly.

Oversee the preparation of financial reports, ensuring accuracy and compliance with regulatory standards.Manage month-end and year-end closing processes, including reconciliations and variance analysis to facilitate timely decision-making.Develop and implement internal controls to mitigate financial risks and enhance operational efficiency.

Crafting high-quality coffee beverages by mastering espresso extraction and steaming techniques, ensuring every cup meets our standards.Engaging with customers to provide personalized service, recommending beverages based on their preferences and dietary needs.

Craft innovative and seasonal menus that reflect the culinary vision and seasonal availability of fresh ingredients.Supervise and train kitchen staff to ensure high standards of food preparation, presentation, and hygiene are consistently met.

Prepare and bake a variety of goods, including breads, pastries, and cakes.Follow recipes and ensure consistency in product quality.Decorate and present finished products in an appealing manner.Monitor oven temperatures and adjust as necessary for optimal baking results.Maintain a clean and organized work area, including proper storage and labeling of ingredients.Collaborate with other kitchen staff to ensure efficient production and timely delivery of baked goods.Adhere to all food safety and sanitation regulations.Assist with inventory management and ordering of baking supplies.