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Johnson Controls International Careers Careers

Johnson Controls International Careers

Our passion is to build smarter, healthier, and more sustainable tomorrows. And you can see it in everything we do – with buildings that support and enhance lives all over the world; in the schools where we work for better learning environments; at the hospitals where we transform patient experiences; in the data centers we make more efficient and secure; in the sporting venues and airports where we give people more enjoyable safer experiences; in the places where tomorrow’s groundbreaking and life-saving innovations are being created; and in all the places we make more sustainable for the good of humanity and the planet.

Roles & Responsibilities Under general supervision, process warranty claims utilizing the Europe SharePoint Warranty Tool or the Warranty Navigator system for all Applied Equipment products. Handles warranty related activities including data input, processing, and maintenance of warranty databases and training literature. Provides assistance to customers by processing data, answering product and claims related questions. Works with financial teams to process credits for approved warranty claims. Performs audits to ensure timely response to and resolution of warranty claims. Translate lessons learnt and quality issues to continuous improvement workstreams and warranty reduction on all Applied Equipment products Actively provide feedback and work in conjunction with Product Technical Support, Factory Quality and Applied Equipment Quality teams to support field service. Employs metrics (Pareto charts etc.) to evaluate trends in warranty claims and improvements. In addition, may be required to work with other teams in the JCI organization, these teams are comprised of, but not limited to, the following groups: design/manufacturing engineers, product management, manufacturing plant quality, customer service, and field service personnel. May be required to work with indirect distribution channel customers (Distributors) on warranty claims issues. Desired Candidate Profile Associate degree or technical degree and internship or 6 months experience in similar field Proficiency in Microsoft Suite Applications (Word, Excel, Power BI, and PowerPoint). Ability to navigate in moderately complex databases is a plus. Service field organization experience a plus. Technical writing skills are a plus.

Posted 2 years ago

Roles & Responsibilities Regularly evaluate the efficiency of business processes according to organizational objectives and apply improvements, also evaluate overall performance by gathering, analyzing, and interpreting data and metrics. Focus on growing our Applied, Equipment Replacement and Retrofit works business in UAE Region, and develop long-term customer relationships and be self-motivated to drive your territory growth. Lead by example, chase, qualify and close new sales opportunities by creating competitive, high-quality proposals and taking part in tendering and bidding process. Demonstrate your expertise by differentiating Johnson Controls, leveraging your deep market knowledge of our competitor’s strategies, products, and services. Prepare and deliver clear expectations, performance reviews, and development plans for the team. Desired Candidate Profile Bachelor’s degree in mechanical or similar field Minimum 4-6 years’ experience in selling HVAC products (Specifically Chillers) in UAE / GCC Market Excellent stakeholder management skills and an ability to communicate complex business ideas. Proven track record of achieving sales target within the UAE market. Customer focused and ability to build relationship with customers. Organization skills and ability for multi-tasking in a fast-paced work environment. Determined, results and self-driven, maturity and high team spirit are essential qualities to succeed in a dynamic environment. Excellent written and verbal communication in English. Valid UAE Driving License

Posted 3 years ago

Roles & Responsibilities You will have an understanding and knowledge of our product portfolio among BMS, Fire and Security solutions and you will work closely with the customers to meet their expectations in order to close the new opportunities. You will qualify and work closely along with our internal pre-sales expertise to have the right techno-commercial solutions for the projects with customers You will demonstrate your expertise by differentiating Johnson Controls, leveraging your market understanding, sales strategies, products and services. Develops and maintains long-term relationship with the customers and identifies ways to anticipate customer needs. You are determined and consistent in your approach to work in a multifaceted environment, managing multiple priorities simultaneously by planning and time management skills. You will adhere to company processes, compliances and policies, with zero tolerance, while driving professional responsibilities. Desired Candidate Profile University Degree – Bachelors’ in Electrical / Mechanical / Electronics / Instrumentation Engineering. Minimum 5-8 years of sales experience focused on sales and installation solutions for BMS, Fire & Security business within Qatar region Excellent customer management skills and an ability to communicate sophisticated business ideas Proven track record of achieving sales target within the Qatar market Excellent interpersonal and leadership abilities Strong presentation and ability to influence key customers, consultants, and owners Independent, innovative, strategic-thinking, and able to work under pressure Excellent verbal and written communication skills in English Qatar Driving License

Posted 3 years ago

Roles & Responsibilities Demonstrate strong skills to drive procurement strategies to achieve best in class delivery, quality, cost, and compliance in country to align to business outcome Drives procurement process on suppliers’ framework (identification, research, evaluation, selection, management) and management of supplier database including strategic suppliers Drives Spend Analysis and ensures clear Spend Reporting by reclassifying vendor spend to the proper taxonomy. Responsible for facilitating RFP Enablement with Category Managers, this includes working with the data team to extract data for the RFP, data crunching, coordinating/following up with vendors, receiving quotes & facilitating bid analysis/scenario modeling to accelerate decision making for RFPs. Generates financial/savings reporting using our preferred tool (Wave). Ensure compliance with internal purchasing procedures and policies Effectively develops tools, processes and reports to communicate, analyze and make effective recommendations in key areas of responsibility Handles daily procurement transactions that involve the end-to-end procure-to-pay process, including but not limited to new supplier approval, vendor master maintenance, PO execution, delivery of goods and services and three-way matching of invoice/PO/delivery note Implement category strategies and associated actions to achieve cost reduction goals, including PO-to-PO (Purchasing Order) reductions and rebates Perform supplier spend analysis including spend patterns by category/region and supplier Assists in effectively resolving PTP issues with our Vendors. Desired Candidate Profile Bachelor’s degree in business, supply chain management or finance. 2 - 4 years experience in supply chain management and/or purchasing Ability to perform in a diverse and matrix organization Ability to work with all levels of management Must be self motivated, reliable and eager to contribute to a dynamic department Demonstrated experience in Word, Excel, Power Point and web based applications Good PC/software and project management knowledge/skills Good understanding of RFx processes. Good understanding of a Source-To-Pay process; including knowledge of Category Management principles Strong analytical skills and business judgment Candidates must show strong English written and communication skills

Posted 2 years ago

Roles & Responsibilities You will have an understanding and knowledge of our product portfolio among BMS, Fire and Security solutions and you will work closely with the customers to meet their expectations in order to close the new opportunities. You will qualify and work closely along with our internal pre-sales expertise to have the right techno-commercial solutions for the projects with customers Prepares technical and commercial proposals for the customers and direct tenders. You will demonstrate your expertise by differentiating Johnson Controls, leveraging your market understanding, sales strategies, products and services. Develops and maintains long-term relationship with the customers and identifies ways to anticipate customer needs. You are determined and consistent in your approach to work in a dynamic environment, managing multiple priorities simultaneously by planning and time management skills. You will adhere to company processes, compliances and policies, with zero tolerance, while executing professional responsibilities. Desired Candidate Profile University Degree – Bachelors’ in Electrical / Mechanical / Electronics / Instrumentation Engineering. Minimum 2-5 years of sales experience focused on sales and installation solutions for BMS, Fire & Security business within UAE region Proven track record of achieving sales within the UAE market Customer focused and ability to build relationship with customers. Organization skills and ability for multi-tasking in a fast paced work environment. Determined, results and self-driven, maturity and high team spirit are essential qualities to succeed in a dynamic environment Excellent written and verbal communication in English. Valid UAE Driving License

Posted 2 years ago

Roles & Responsibilities Manage customer satisfaction applying the Johnson Controls equipment order execution process, including the execution of the equipment orders from order commitment through startup and final payment. Actively manages project turnover process between equipment sales and equipment order execution. Interprets engineering drawings and specifications to develop and provide engineered equipment submittals in compliance with contract drawing, site coordination, and site installation requirements. Follow standardized submittal generation guidelines for the preparation and processing of engineering submittals. Act as liaison between the factory and sales office; and the sales office and customer. Coordinates the factory equipment order process to ensure technical and commercial compliance with contract documents and site coordination requirements. Periodically answers engineered equipment application questions from potential customers and other sales channels. Develops and maintains long-term relationships with customers, consultants, prime contractors, and subcontractors. Attends job progress meetings as required. Knowing the JCI Security and BMS system product detail, design concept & testing, and commissioning. Understand third-party ELV system product, design & T&C. Site coordination for installation, termination & commissioning. Update site report daily, weekly, and monthly. Desired Candidate Profile   Bachelor's Degree in Electronics and Communication Engineering or Similar Field. 0-1 year experience / Intern experience in Electrical / Security systems background Result orientated, tenacious, self-motivated, a customer-focused approach Excellent verbal and written communication skills Good in MS office (Excel & word) Proficient in business analysis Excellent interpersonal skills - must be able to adapt working style to the personalities and work styles of our stakeholders and internal partners Proficiency in the English language is important. Good analytical skills

Posted 2 years ago

Roles & Responsibilities Interprets engineering drawing and specifications in order to develop and provide engineered equipment submittals in compliance with; contract drawing, site coordination and site installation requirements. Visit Customer, Contractors, and Consultants to review and accomplish engineering deliverable approvals. Liaison with internal sales and estimation teams to derive a workable design and engineering solution based on customer requirements. Coordinate with factory and third-party vendors for engineering and solution requirements. Perform site walks with Contractors and site inspections with Consultants. Support the AutoCAD team to derive engineering drawings based on project and site requirements Follow standardized submittal generation guidelines for preparation and processing of engineering submittals Periodically answers engineered equipment application questions from potential customers and other sales channels. Coordinates customer training requirements with local Johnson controls service. Develops and maintains long term relationships with customers, consultants, prime contractors and subcontractors. Attends job progress meetings as the need arises. Desired Candidate Profile Bachelor Degree in Electronics and Communication Engineering or Similar Subject area. 0-1 year experience / Intern experience in Electrical / Security systems background Result orientated, tenacious, self-motivated, a customer focused approach Excellent verbal and written communication skills Proficient in business analysis Excellent interpersonal skills - must be able to adapt working style to the personalities and work styles of our stakeholders and internal partners. Fluency in the English language is essential. Good analytical skills

Posted 2 years ago

Roles & Responsibilities The Showroom Sales Executive will be directly reporting to Sales Manager, Spare Parts - MEA. You will be part of a team who are responsible for selling HVAC spare parts to end users in Qatar for current or new installation base. You will be responsible for driving the growth of York Chiller/AHU/FCU/Dx parts & York Branded Refrigerants, Filter Drier, Drier Core, Air Curtains, York Accumulators, York Capacitors, UV Lights, compressors, Valves etc. through Showroom. You should be well versed with counter sales, understanding the walk-in customer's requirement, effective coordination with logistics department and maintaining assigned margins.  You will take actions for promoting York Show Room in Qatar, suggest and implement strategy for growing customer's footfall in show room. You will be promoting products by visiting FM companies, contractors and end users. You will have adequate knowledge of Qatar & HVAC parts market. As a member of this team, you will work within a vibrant environment that provides a platform for you to use your experience to generate business from running HVAC installation base. How you will do it As a Showroom Sales Professional you must have good knowledge of Qatar market and promoting HVAC Parts Show Room business. Using the same you will carry out site surveys and understand our client's requirements and suggest the product/solution accordingly. As a salesperson you will be focused on generating enquiries, preparing quotations and also closing the sales deals. You are focused to seek and develop long term customer relationships, and self-motivated to drive your territory growth and growing our Spare parts business in Qatar region. Desired Candidate Profile Diploma in Mechanical / Electrical Engineering, Business degree * 5 years minimum experience in selling HVAC spare parts within Qatar region through Show Room * Previous work experience with an MNC would be an added advantage. * Proficiency in generating business through selling spare parts to end users like MEP Contractors, Developers or Facilities Management companies or End users. * Determined, results driven, strong sales drive.                                                     * Proficient in Arabic, English, Hindi & Urdu * Valid Qatar driving license.

Posted 2 years ago