· Greet customers warmly and guide them to their tables or manage takeaway/delivery orders.· Handle guest inquiries, complaints, or special requests professionally and promptly.· Maintain a high standard of customer service at all times.· Take and relay food and beverage orders accurately (if required).· Coordinate with kitchen and service staff to ensure smooth service flow.· Maintain cleanliness and organization of the service area.· Handle POS system for order billing and payments.· Assist in upselling menu items and promoting restaurant offerings.