Communications with clients to clear all required information for installationContact with supplier to create the drawingsCooperate with Site Engineer to know his requirements for site preparations, make contact with client about site requirements using civil/electrical points for the project document and list for civil and electrical work required for lift installation documentsFollow up the site preparationsMaterial inspection upon arrival to the site and NCR to be raised if neededAccountable for customer satisfaction through quality of service and precise communication including equipment safety and performanceResolve customer service quality complaints and invoicing complaints related to maintenance operationsDeliver service according to the service contract requirements as per quality standardsResponsible for end-users, sites, and technicians’ safetyControl field operations costs and calloutsManage third party inspections visits and follow-up actionsValidate the service contract technical terms with the sales teamTimely completion of the planned maintenance visits according to schedulingResponsible for the control and authorization of overtimeAccountable for the performance of assigned technicians and being accountable for their motivation and competence developmentProjects must be delivered on time, within budget and in accordance with the contract scope where necessary take action to mitigate on overspends in costsManage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishmentMaintain a leadership role in all aspects of risk management. Ensure operations are conducted in accordance with our safety program and focused on providing a safe work environmentPlan, evaluate and improve the efficiency of department processes and procedures to enhance quality and efficiencySchedule routine and preventive maintenance as needed. Establish and maintain a work order system to fulfil repair requestsAttend site and technical meetings with project team for smooth operationWork on after-sales support services and providing Technician’s help

Perform independently the installation, testing, commissioning functions as per the approved electrical / mechanical drawings provided.Perform independently the technical job as per the approved electrical / mechanical drawings provided.Ability to read blueprints and schematics of installation and testing worksPerform mechanical installation and other contractual works as per the schedule, with minimum assistance from the Supervisor.Report any abnormalities (interior as well as exterior), missing components etc. observed to the Supervisor.Carry out adjustments and repairs (planned & unplanned) for elevators in the assigned area, with minimum assistance from the Supervisor.Be aware of Massaed quality procedures, safe working procedures, work requirements etc. and ensure 100% compliance to the company requirement.Attend any training / communication / technical courses by provided by the company.Should deal effectively and courteously with customers on a day-to-day basis. Critical issues to be reported immediately to the Supervisor/ Manager.Any other duties, as directed by the Supervisor/ Manager that will help to improve the mechanical activities of Massaed.Responsible to carry out the duties anywhere within KSA and abroad.

Provide accounting and clerical support to the accounting departmentType accurately, prepare and maintain accounting documents and recordsPrepare bank: deposits, general ledger postings and statementsDeposit the cheque in the bank daily basicsReconcile accounts in a timely mannerDaily enter key data of financial transactions in databaseHelp and support to company personnelResearch, track and restore accounting or documentation problems and discrepanciesInform management and compile reports/summaries on activity areasFunction in accordance with established standards, procedures, and applicable lawsConstantly update job knowledgePrepare application for bank facilitiesSubmit the documents to the banksPrepare bank reconciliation reports in SAP

Generating Leads, building relationships with clients.Survey, estimation & quotation preparation.Client negotiation and closing.Achieve new sales KPI’s and targets.AMC & FMC renewals and portfolio management.Lost units’ recovery.Offers for spares, repairs & modernization.Payments’ collection from clients.Client registration on mobile app.Location: Dubai (Head Office)

Core Functions:To supervise, monitor, and manage the assigned area to achieve the desired results.Responsibilities:Perform independently the technical job as per the approved electrical/mechanical drawings provided.Perform the work such as maintaining, testing, commissioning, and repairing all types of elevators & amp;amp; escalators.Ability to read blueprints and schematics and maintain and repair the equipment accordinglyShould know all safety procedures at the sitePerform preventive maintenance, cleaning, and other contractual works as per the schedule, with minimum assistance from the Supervisor.Report any abnormalities (interior as well as exterior), missing components, etc. observed, to the Supervisor.Carry out adjustments and repairs (planned & unplanned) for elevators in the assigned area, with minimum assistance from the Supervisor.Be aware of Massaed quality procedures, safe working procedures, work requirements, etc., and ensure 100% compliance to the company requirement. Attend any training / Communication / technical courses provided by the company.Should deal effectively and courteously with customers on a day-to-day basis. Critical issues are to be reported immediately to the Supervisor/ Manager.Any other duties, as directed by the Supervisor/ Manager that will help to improve the service delivery or business activities of Massaed in the field of service and repairs.Responsible to carry out the duties anywhere within UAE and abroad.

· Ensuring that all tasks assigned are completed with 100% accuracy.· Ensuring that all tasks assigned are completed on time.· Ensuring that all emails are responded on time.· Preparing the customer’s invoices daily.· Preparing the delivery documents for the shipment when required.· Saving the invoices and receipts on the server daily.· Ensure that required invoices are approved by your manager and released on time.· Sending the invoice prepared through emails to related employees.· Sending customer’s SOA when required.· Ensuring that no negative balance exists in the customers’ ledger.· Handling the petty cash.· Ensuring that required approvals are taken before releasing the petty cash.· Ensuring that petty cash is released on time based on approvals.· Make sure that the petty cash report is updated in SAP on time.· Ensuring that company fuel accounts always recharged to meet the requirements.· Arranging fuel cards/chips on company vehicles when required.· Preparing fuel and salik reports on month end and posting it in SAP.· To prepare Ad-Hoc reports asked by the manager.· Bank reconciliations to be completed on bi-weekly basis.· Ensuring that you will involve your direct line manager if required to complete your task.· Preparing and sending collection reports to the management daily.

Develop detailed project schedules with resources encompassing all areas required to complete the project.Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptanceMeasure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.Execute the tasks as defined in the project plan in order to achieve the project goals.

Responsible for monthly target of the installation of all elevators and escalators in the assigned area.Ensuring the site readiness for new projects.Maintain daily, weekly, and monthly progress report.Inform the manager about spares and tools requirement for the projects in hand.Coordinate with the line manager for the site progress and requirements.Ensure punctual attendance of technicians at site as schedule.Follow the safety practices and procedures at site.Ensure proper Installation of all units in assigned area.Responsible for installation, testing and commissioning, and handover to the customer and maintenance team

Generating Leads, consultant registration and building relationships with clients.Survey, estimation & quotation preparation.Client negotiation and closing.Achieve sales KPI’s and targets.Prepare final order specifications and purchase requests.Payments’ collection from clients.

Generating Leads, building relationships with clients.Survey, estimation & quotation preparation.Client negotiation and closing.Achieve new sales KPI’s and targets.AMC & FMC renewals and portfolio management.Lost units’ recovery.Offers for spares, repairs & modernization.Payments’ collection from clients.Client registration on mobile app.Location: Dubai (Head Office)