Greet and welcome guests in a professional and friendly manner.Answer and direct phone calls to the appropriate person or department.Provide accurate information and answer inquiries about products or services.Handle customer complaints and resolve issues in a timely and satisfactory manner.Maintain a clean and organized reception area.Assist with administrative tasks such as filing, data entry, and photocopying.Process payments and maintain accurate records.Coordinate with other departments to ensure smooth operations and customer satisfaction.