-Lead and coordinate technical activities across engineering, design, and construction teams to ensure alignment and project efficiency.-Manage the preparation, review, and approval of technical drawings, specifications, and project documentation.-Serve as the primary point of contact for all technical matters between contractors, consultants, and clients.-Conduct regular technical meetings to assess project progress, address challenges, and propose engineering solutions.-Oversee on-site technical coordination, ensuring timely resolution of design and construction issues.-Monitor project timelines, resources, and budgets for all technical components.-Ensure compliance with design standards, codes, and project specifications.Support the Technical Manager and Project Director in the review and implementation of engineering methodologies and best practices.-Supervise and mentor junior technical staff and coordinators.Conduct site inspections to verify the quality and accuracy of work against approved drawings.-Promote sustainable, cost-effective, and safe engineering solutions throughout all project phases.-Prepare and submit technical reports and progress updates to management and stakeholders.

Follow up with clients to ensure timely collection of outstanding dues.Coordinate and track invoices, especially those related to government entities.Liaise with governmental portals for submission and status tracking of invoices or related documentation.Maintain organized and accurate records using MIS tools.Provide administrative support including document preparation, scheduling, and filing.Track payments, raise reminders, and escalate unresolved dues as necessary.Collaborate closely with the Business Development and Accounts teams to ensure seamless client servicing

Participate and assist in a range of procurement-related activities; as well as conduct the necessary follow-up and coordination to ensure the provision of quality services and / or supplies to business units in a timely and cost-effective manner.Assist in the preparation of requests for proposals in line with the line manager’s directives in order to ensure that they cover the procurement requirements of business units.Coordinate with business units to identify their annual and ad hoc procurement needs in order to serve them in a timely manner.Record, analyze, and report spending data highlighting any areas of concern in order for the line manager to take the necessary actions / measures.Collect and analyze information / data on potential new suppliers as well as on alternative services and / or supplies available in the market in order to support the preparation of adequate recommendations and to facilitate the decision-making process.Participate in evaluating the suppliers’ performance against criteria in order to support the preparation of adequate recommendations that ensure the provision of quality services and / or supplies in a cost-effective manner.Assist in conducting price benchmarks in line with the line manager’s directives in order for the Unit to gather information which facilitates the decision-making process when examining both commercial and technical proposals.Initiate the tender cycle in line with the line manager’s directives and respond to clarifications received from suppliers, as necessary, in order to ensure clarity on requirements and scope of workUpdate business units on the status of procurement (i.e. Status Report) which is related to their requested services and / or supplies in order for them to be informed.Collate and file relevant reports in order to ensure document control and facilitate future retrieval of the same.Provide efficient correspondence support to the line manager and team, routing correspondence, as necessary, and taking initiative in drafting replies and formatting minutes of meeting, where appropriate, to ensure that all communications are dealt with appropriately.Contribute to the development of the Unit’s annual business plan, highlight any challenges faced throughout the year, and suggest potential improvements to work processes so that efficient and effective workflow is maintained at all times.Perform any other relevant tasks as they arise and as delegated by the line manager.

• Assisting in building and maintaining strong relationships with key clients, ensuring their needs are met, and contributing to the achievement of partnership goals• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services.• Executing strategic account plans to drive growth and maximize revenue from key accounts.

• To be in charge for strategic and planning activities related to procurement operation and support the Procurement Director in updating and implementation of procurement policies and procedures.•Assist in developing a procurement strategy that aligns with company's strategic objectives, including optimizing speed of delivery and cost control•Assist in procurement planning, contract validation, sourcing, supplier relationships, and reporting for effective procurement management•Develop annual purchasing plans aligned with the budget and contributing to Procurement department's financial planning•Assist the Procurement Director in managing policies, ethics, and conflict resolution within the department.•Emphasize the importance of ethical and sustainable Procurement practices.• Continuously identify opportunities for optimizing process efficiency and effectiveness

• The Event Project Assistant Manager supports the planning, coordination, and execution of events, meetings, conferences, or other gatherings. Works closely with the Event Programs Director to ensure that all aspects of an event run seamlessly.•Assist the Event Programs Director/Event Project Manager to ensure that projects/events are delivered on time, within budget and aligned to clients’ needs.•Provide support for major event planning, budget management, and governance under the guidance of the Event Program Director/Project Manager•Maintain positive and professional behavior when interacting with clients and partners.• Creating opportunities for personal growth for the Event Programs team

• Manage and grow relationships with key accounts, develop strategic partnership plans and drive revenue growth.• Ensure that existing clients are satisfied and their needs are met.• Collaborate with other departments to ensure successful execution of partnership activations and events.

•To oversee the development and implementation of commercial strategies to accelerate revenue growth and profitability, including sale of event/venue tickets, direct B2B, B2C and Government sales, partnerships and sponsorships. To be performed in regular collaboration with other Units, particularly Strategy and Venues•Support and coach the Executive Director of Sales to ensure financial targets are met. Ensure the use of innovative tools, trackers, systems to manage actual vs. budget performance, while collaborating with Strategy to gain and utilize insights and market intelligence•Support and coach the Executive Director of Sales to ensure all Sales and Partnerships team members are meeting their individual targets. Ensure regular meetings are taking place with clients and potential partners – and effective account management is in place. Oversee the ticketing systems and operations•Support and coach the Executive Director of Marketing to build a market leading brand, supported by agile, efficient, and effective social media deployment, digital marketing and content, and PR / comms

Prepare and negotiate project budgets, estimates, and costs.Analyze and evaluate project risks and provide recommendations to mitigate them.Conduct feasibility studies and cost-benefit analysis for projects.Manage and oversee subcontractors and suppliers.Review and approve project designs and specifications.Monitor and report project progress and budget to stakeholders.Ensure compliance with legal and regulatory requirements.Resolve disputes and issues related to project costs and financial matters.Provide guidance and support to project teams.Conduct post-project evaluations and analysis to identify areas for improvement.

Analyze project plans and specifications to determine material, labor, and equipment costs.Prepare accurate and detailed cost estimates for construction projects.Collaborate with project managers, architects, and engineers to develop cost-effective solutions.Review and evaluate subcontractor and supplier quotes to ensure accuracy and competitiveness.Attend pre-bid meetings and site visits to gather necessary information for accurate estimates.Track project cost variances and provide recommendations for cost savings.Prepare and submit bid proposals to potential clients.Maintain accurate and organized documentation of all estimates and bid proposals.Stay updated on industry trends, pricing, and regulations.Communicate effectively with internal and external stakeholders throughout the estimating process.

Maintain accurate and up-to-date records and files, both physical and electronic.Support and assist other team members with administrative tasks and projects as needed.Create and maintain databases and other tracking systems.Manage and organize daily administrative tasks such as scheduling appointments, answering phone calls, and responding to emails.Manage and maintain office supplies and equipment, including ordering and restocking as necessary.Capable of handling the project's technical submissions

The Senior Operations Manager supports the Head of Operations in overseeing daily operations within the department, ensuring the smooth execution of both arena and client-based events. This role involves ensuring that large-scale (Premium) events meet established timelines, budgets, and quality standards. Responsibilities include managing suppliers, adhering to arena operating procedures, and regularly reporting progress to the Department HeadAssist the Head of Operations with event deliveries and departmental KPIs.Oversee the daily operations of venue event management and housekeeping departments.Support corporate initiatives including departmental audits, BCM programs, supplier rate card negotiations, and long-term agreements.Aid in the planning and management of annual CAPEX and OPEX budgets.Collaborate with various departments to respond to event RFPs, covering operational requirements and contributing to strategic decisions, event layout design, and overlays.Work with the Project team on event planning and budgeting, obtaining competitive quotes, and brainstorming efficient delivery models.Manage operations for both arena and client-based events, including staging, housekeeping, technical, and production aspects.Maintain and manage venue technical equipment per O&M manuals and industry standards.Plan and execute arena events from build-up through live dates and dismantling phases, ensuring client requirements are met.Coordinate manpower needs with suppliers for each event, from planning through post-event reporting and budget reconciliation.Ensure all operations comply with UAE health and safety standards and arena best practices.Control and monitor the event operations budget, ensuring fair procurement processes in line with event budgets.Stay updated on supplier markets and industry innovations to utilize cutting-edge operational resources.Liaise with clients to establish relationships and ensure smooth communication of event-related operational information.Maintain and update departmental policies and procedures, implementing new ones as necessary.Contribute to the arena’s regional expansion strategy for sustainable growth.Perform other duties as assigned to support overall management responsibilities

•The role of the Public Events – Operation Unit Head is to play a leading role in supporting the Learning and Public Engagement to increase excellence and high-visibility of events and programmes’ operation and technical delivery processes, with detailed project and operation management planning and solution, provide oversight of the operations - technical - production aspects of public events (performances, lectures, convenings, classes, meetings, museum-wide festivals, etc)•Effectively operate, produce and execute the confirmed and planned events to activate all museum assets and events venues including auditorium production, AV and media services, facilities management, and audience services operations, to ensure the appropriate allocation of personnel to programs relative to complexity and impact.•Support in developing operation and production plans to scale and expand all public events with a focus to manage all external relations as well as national and international relations with partners inline with the museum’s facilities and Learning and Engagement department vision and mission benchmarking the museum with international standards and event scales.•Manage the Public Events Operation Unit to deliver on all operational and executaionl project plans, tasks and requirements. Overseeing all outsourced event suppliers and staff with full alignment with Learning and Engagement Department and all other operational ZNM departments.•Proactively lead in the collaboration and alignment with ZNM production and operation departments including Operations, Marketing and Communication, Procurement, Strategic Collaborations, Commercial Development to ensure excellent planning and alignment on all execution tasks of public events pre-during and post events.•Inputs to the section budget and develops and manages individual public events project budgets ensuring project spending is monitored and recorded for within budget programme delivery.•Inputs to the Public Events Unit and the Section to scale, define and support the Events Theming and Project Planning process with but not limited to • Preparation of Event Production Schedules • Production of Event Management Plans (EMP) • Oversight of event safety, working with a H&S Advisor where necessary • Licensing – Licence & permissions applications, liaison with Statutory Consultees and Safety Advisory Group (SAG) • Procurement and recruitment of Operational contractors and staff • Oversight of crew, artist and public accreditation • Transport management planning • Event Control management • On site overall event management • Security and Stewarding management.•Manages the staff of the unit including recruitment & selection, performance management, mentoring & coaching, career development guidance, setting objectives and KPI’s of their direct reports.•Establishes Unit goals, methods, policies and procedures for implementing programmes in alignment with the Museum’s strategic vision, mission and goals.Pre-Opening•Lead with the Public Events Section Head the development of Operation Policies and Procedures, Update strategical Projects, Manage operation and technical requirements for all zayed national onsite facilities and off-site programmes.•Support the Section in the build up and delivery of operational, technical and production aspects of the pre, during and post opening programme, including sourcing and procuring production contractors, equipment and staff.•Input to the development of the budget and procurement list for equipment, contractors and vendors for the production and technical aspects of programmes (including theatre / auditorium equipment, A/V and lighting).•Oversee the Public Events agencies and suppliers contract management including but not limited to review contract, define deliverables and SLA, manage on-ground engagement, manage internal and external communication, define required personnel, negotation, project planning and complition, and supervise on all agreement deliverables.•Manage internal communication with Operation Departments, Marketing and Communications and Volunteers Units to plan, identify, train, and appoint with Job Descriptions the appropriate front-line staff for all confirmed and planned events. While assist in the recruitment, procurement and selection of internal and external staff through contractors as required for each event with a focus on minimizing costs, effeciency and training.•Assist the Section Head with potential national and international partners management and content creation for short-term and long-term public event collaborations to inrich the annual calendar of events for the museum.•Develop division processes and procedures as well as policies and procedures to increase commercial viabilty of public events and/or cutting costs or offsetting funds through partnerships, sponsorships, VIK deals and/or any other form of commercial partnerships in alignment with ZNM commercial development and operation department.Ongoing•Oversee the operation and technical plans are executed according to plan within budget and ontime. While ensuring full visibility of museum alignment and coordination of any changes or modification impact event operations.•Review public programme proposals or plans to determine operation and production plans as well as technical requirements, while considering funding limitations for museum programmes and setting the criteria of selection and approval process.•Procure and manage outsourced public events operation, technical and event staff through appropriate SLA and performance measures.•Manage Public Events partners with a focus to co-produce and develop a series of public events with partnerships with full sight of contracting, negotiating, commercial terms for ZNM and the department.•Manage the Operation and technical delivery of public programmes and outsourced event staff in alignment with ZNM operation and procurement departments.•Coordination with content developers, artist/management, operation and technical staff, programme staff and colleagues across the Museum to ensure that all needs and requests are accommodated within facility capabilities, budgets, contract agreements, and policies.•Review performers technical riders and develop the rightful SLA and public events regulations for content and perfomances with knowledge on CAD drawings and operation planning on time and within budget.•Create and/or oversee production design solutions that support the programmes and the needs of the stakeholders.

•The role of the Public Events Technical Senior Specialist is support the technical production delivery and coordination of programmes and events (performances, lectures, convenings, classes, meetings, museum-wide festivals, etc) including auditorium production, AV and media services, facilities management, and audience services operations.•Champion the development of operation policies for public events and on-ground partners and stakeholders management to ensure seamless execution of the event operation planPre-Opening•Support the Technical Unit Head in the implementation of technical production aspects of the opening programme, including on-site set up and support.•Support the Public Events Section Head and Technical Unit Head in operation and production planning of all annual public events requirements and input to suppliers management policies.•Valuate the line of approved events to ensure operation and production planning is accurate to allocated budget and manage alignment with ZNM operation departments.Ongoing•Fullfill all collaboration requirements within the division and act as the focal point of alignment with ZNM operation team to ensure venue booking, readiness, operation plans and production requirements are communicated ontime with extended ZNM departments.•Assist with onsite supervision of outsourced public programme technical and event staff and volunteers ensuring deliverables and SLA are met in accordance with contract agreements under the guidance of senior team members.•Assist Technical Unit Head on commercial solutions and busienss deals to offset operational costs and manage event execustion budgets.•Under the guidance of the technical Unit Head coordinate with artist/management, technical staff, programme staff and colleagues across the Museum to ensure that all needs and requests are accommodated as agreed.•Contribute to production design solutions that support the programmes and the needs of the stakeholders.•Conduct day-today and pre-event equipment testing, escalating any faults to the appropriate maintenance contractor or equipment provider as required and outline to input in budgets any financial impact of the faults•Support the pre- and post-production review and analysis, identifying areas for improvement, and recommendations for future programme production•Liaise with the events team to ensure venues and equipment are available as needed for external events, overseeing external contractor usage and post-event equipment condition checks.•Ensure EHS guidelines are implemented and adhered to by all internal and external staff and visitors.

Managing and coordinating administrative functions and activities within the organization.Developing and implementing efficient administrative systems and processes.Ensuring compliance with relevant laws, regulations, and policies.Managing and maintaining office equipment and supplies.Assisting with budget preparation and monitoring expenses.Coordinating meetings, conferences, and travel arrangements.Handling confidential and sensitive information with discretion.Creating and maintaining accurate records and databases.Providing administrative support to staff and management.Assisting with special projects and tasks as assigned.Assist in raising LPO's and invoices

Prepare invoicesAssist the General Accountant in raising Local Purchase OrdersPrepare journal entries, general ledger reconciliations and other accounting transactionsAssist with the preparation of financial statements and reportsMaintain accurate and complete financial recordsManage accounts payable and accounts receivable processesProvide support to senior accountants and accounting managersAssist with audits and tax filings

Oversee day-to-day operations of the branch, including sales, customer service, and employee management.Develop and implement strategies to meet branch goals and targets.Ensure compliance with company policies and procedures.Provide leadership and guidance to branch staff.Build and maintain relationships with key clients and stakeholders.Monitor and analyze market trends and competitor activity.Identify and implement process improvements to enhance efficiency and productivity.Prepare and present reports on branch performance to senior management.Manage the branch budget and control expenses.Stay updated with industry regulations and ensure branch compliance.

Assess and prioritize patient needs based on physical, psychological, and social factors.Administer medications and treatments according to physician orders.Monitor and document patient progress and response to treatment.Provide education and support to patients and their families.Ensure patient safety and maintain a clean and organized work environment.Maintain accurate and complete patient records.Stay up to date with advancements in medical treatments and procedures.Adhere to professional standards and ethical guidelines.Participate in quality improvement initiatives to enhance patient care.

The Operations Manager, reporting to the CEO, provides strategic vision, planning, and operational leadership to ensure the company optimizes its ability to compete locally, increase revenues, and expand its client base. The role involves managing the efficient and effective operations of the company, overseeing interactions with external stakeholders, and leading and managing employees•Oversee and develop the Kids Park project, including coordination and management.•Supervise, maintain, and enhance park facilities; manage the work of contractors, concessionaires, and vendors.•Represent the park on-site and off-site, manage budgetary expenses, and direct the procurement of equipment and materials.•Ensure accurate accounting of revenue-producing operations; oversee park contracts and leases.•Report project status to the CEO and manage the park’s ecosystem management plan to protect natural, cultural, and historical resources.•Motivate staff to ensure smooth daily operations and readiness of the Kids Park, including weekends.•Provide support, guidance, and training for front-of-house staff in areas such as membership enrolment, voucher acceptance, sales, and customer experience.•Monitor quality standards and procedures by regularly walking the park.•Maintain visitor facilities, including toilets, visitor areas, boats, and rides.•Liaise with departments such as Sales & Marketing, Food & Beverage, Finance, and maintenance.•Record, investigate, and report all incidents and accidents to the HR Manager; consult HR on staff concerns.•Ensure emergency drills are conducted and recorded as per HSE Department guidelines and arrange First Aid courses when applicable.•Oversee health and safety regulations for employees and guests.•Verify deliveries and sign off on invoices/delivery notes according to company policy.•Recommend disciplinary actions, adjust grievances, and respond to public inquiries, requests, and complaints regarding the Kids Park system.•Collaborate with Sales & Marketing and special interest groups for the promotion of the Kids Park system; prepare correspondence and reports; attend relevant meetings; perform related duties as needed or assigned.

Monitor and report on compliance activities, including the identification of emerging risks and trends.Collaborate with cross-functional teams to ensure compliance with internal policies and external regulations.Stay up-to-date on regulatory changes and industry best practices to ensure ongoing compliance.Maintain accurate records and documentation related to compliance activities and initiatives.Develop and implement compliance policies and procedures to ensure adherence to relevant regulations and industry standards.

Preparing financial statements and reportsManaging budgets and financial plansConducting month-end and year-end close processesManaging and reconciling accounts payable and accounts receivableMaintaining accurate and up-to-date financial recordsPreparing and filing tax returnsAnalyzing financial data and providing insights and recommendationsEnsuring compliance with tax and accounting regulationsCollaborating with other departments and stakeholders to ensure financial objectives are metAccounts payable and receivable

Provide comprehensive nursing care to critically ill patients, including assessment, medication administration, monitoring, and documentationCleaning and bandaging patient woundsMonitoring life support equipmentResponding to changes in patient conditionRevising patient care plansAdministering emergency careCounseling patients and familiesProviding resources for patient recoveryAdvocating for patient wishes

The Operations Director for Fit-Out is responsible for overseeing all aspects of the fit-out operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role involves strategic planning, resource allocation, team leadership, and continuous process improvement to enhance operational efficiency and customer satisfaction.Project Management:* Plan, schedule, and oversee fitout projects from inception to completion.* Develop and implement operational strategies to achieve company goals and project objectives.* Monitor industry trends and adjust operational strategies accordingly.Budget Management:* Prepare and manage project budgets and the operations department.* Monitor financial performance and implement cost-saving measures where possible.* Ensure accurate and timely reporting of financial data.Team Leadership:* Lead, mentor, and develop a high-performing operations team. * Foster a culture of excellence, teamwork, and continuous improvement.* Conduct regular performance reviews and training to team members. * Responsible for managing multiple managers and departments for the execution of turnkey interior-fit out projects in the GCC. * Provide training and support to team members.* Conduct regular team meetings to update progress and address any issues.Client Liaison:* Build and maintain strong relationships with clients to ensure customer satisfaction.* Ensure that client requirements and expectations are met or exceeded.* Address client concerns and feedback promptly and professionally.Quality Control:* Establish and enforce quality control standards to ensure high-quality project outcomes.* Conduct regular site inspections and audits to ensure compliance with industry standards and regulations.* Address any quality issues promptly.Health and Safety:* Ensure all projects comply with health and safety regulations.* Conduct risk assessments and implement safety measures.* Promote a culture of safety on all sites. * Investigate/ report any accidents or incidents, implementing corrective actions as needed.Reporting:* Prepare regular reports on project status, budgets, and other key metrics.* Present project updates to senior management and other stakeholders.* Problem Solving:* Identify potential issues and develop solutions to overcome them.* Handle any conflicts or disputes that arise during the project

Content CreationDesign and create visually compelling infographics, research pieces, newsletters, and pop-ups that effectively communicate complex information and key data points related to our platform’s offerings.Engagement StrategiesDevelop and produce short tutorials, how-to guides, and fun facts that resonate with our target audience, encouraging interaction, learning, and user retention.Visual StorytellingUtilize graphic design tools and software to translate ideas into engaging visuals that align with brand identity and user preferences.Content OptimizationContinuously monitor content performance metrics and user feedback to refine and optimize content strategies for maximum impact and engagement.Quality AssuranceEnsure all content meets high standards of accuracy, clarity, and relevance, adhering to brand guidelines and best practices in visual and written communication.Market UnderstandingConduct market research and competitive analysis to identify opportunities and challenges specific to the targeted audience.Research and InnovationStay updated on industry trends, best practices in graphic design, and emerging technologies to bring fresh ideas and innovative approaches to content creation.

Launch StrategyDevelop and execute targeted marketing plans to successfully introduce the interactive platform to select audiences within governments and the private sector, focusing on tailored messaging and market positioningAudience EngagementIdentify and cultivate relationships with key decision-makers and stakeholders within the target audience to drive adoption and usage of the platform.Retention StrategiesImplement initiatives to enhance user retention rates and deepen engagement through personalized communication, user feedback mechanisms, and ongoing value-added services.Content DevelopmentCollaborate with content creators, researchers and subject matter experts to develop specialized content, such as studies, reports, and thought leadership pieces, that resonate with the specific needs and interests of the target audience.Brand ManagementEnsure the platform’s brand consistency and relevance in all marketing efforts, maintaining alignment with the platform’s mission and values.Analytics and InsightsUtilize data analytics and qualitative insights to assess campaign effectiveness, refine strategies, and provide actionable recommendations to optimize marketing efforts.Market UnderstandingConduct thorough market research and competitive analysis to identify opportunities and challenges specific to the targeted segments, informing strategic decisions and positioning.CollaborationWork closely with cross-functional teams including Product Delivery , Research Analytics, and CRM to align marketing initiatives with overall business goals and customer expectations.