Roles & Responsibilities The Senior Project Manager’s role will lead the development and monitoring of the Integrated Delivery Schedule (IDS) for the organization, with ensuring full alignment between various functions and divisions, as well as internal and external stakeholders' operational coordination and integration. This position requires organizational skills, strategic thinking, and the ability to collaborate with cross-functional teams to ensure efficient execution Lead the development of comprehensive integrated delivery schedule, including scope, deliverables, timelines, and resource allocation. Collaborate with internal stakeholders to define project objectives, success criteria, and key milestones Conduct detailed analysis of project requirements, constraints, and risks to create an accurate integrated schedule. Establish project baselines, monitor progress, and ensure adherence to project timelines. Ensure identification of all inter-dependencies between various functions and divisions across the organization Develop monitoring and reporting system for the Integrated Delivery Schedule and lead the implementation of the system Lead the relations with the internal and external stakeholders involved in the development of the integrated Delivery Schedule Support the internal functions with the development of their own plans, milestones, inter-dependencies, etc Report to the Senior Management on regular basis with the progress of the Integrated Delivery schedule, highlighting challenges, risks, issues, mitigation plans, etc Lead the team responsibly and proficiently, providing effective line management to direct reports Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues Ensure that all staff acquire the required skills and knowledge through appropriate learning and development programs Desired Candidate Profile · +10 years of experience in the same or similar role. · Demonstrated track record of similar planning experience · Strong interpersonal ability, managing multiple relationships, developing rapport and building trust. · Strong written and verbal communication skills. · Strong verbal and written reporting skills, with an emphasis on attention to detail. · Demonstrated time management skills. · Flexible to handle short notice requirements and ad-hoc tasks. · Strong analytical ability, including organizing complex concurrent tasks into logical sequences for execution.

Roles & Responsibilities The Application Specialist shall possess the following skills: · Hands-on experience 5 years in developing Salesforce APEX, Visual Force, Webservices, Lightning · Experience 5 years in administrating Salesforce, CRM Administrator or Advanced Administrator Certified · Excellent Salesforce configuration and troubleshooting knowledge (users, queues and groups setup, login troubleshooting, reporting, etc.) · Excellent knowledge of integration (SOAP, REST) · Manage users, data, and security · Maintain and customize Sales Cloud and Service Cloud applications · Creating reusable lightning components and enhancing existing ones · Build reports, dashboards, and workflows · Analyzes, designs, and configures Salesforce to develop and implement systems to meet customer facing business and technical requirements · Responsible for supporting the maintenance of the functional areas of data management, dashboards, reports, etc. as well as maintaining and troubleshooting existing configurations. · Salesforce expert and key contributor in many aspects of projects, including development, configuration and UAT · Performing UAT with the user’s along with gathering user feedback · Provide day-to-day end-user support and educate users with proactive best practices to enhance and increase their knowledge of Salesforce · Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. · Research and communicate changes in upcoming versions of salesforce and other integrated applications. Desired Candidate Profile The Application Specialist shall possess the following skills: · Hands-on experience 5 years in developing Salesforce APEX, Visual Force, Webservices, Lightning · Experience 5 years in administrating Salesforce, CRM Administrator or Advanced Administrator Certified · Excellent Salesforce configuration and troubleshooting knowledge (users, queues and groups setup, login troubleshooting, reporting, etc.) · Excellent knowledge of integration (SOAP, REST) · Manage users, data, and security · Maintain and customize Sales Cloud and Service Cloud applications · Creating reusable lightning components and enhancing existing ones · Build reports, dashboards, and workflows · Analyzes, designs, and configures Salesforce to develop and implement systems to meet customer facing business and technical requirements · Responsible for supporting the maintenance of the functional areas of data management, dashboards, reports, etc. as well as maintaining and troubleshooting existing configurations. · Salesforce expert and key contributor in many aspects of projects, including development, configuration and UAT · Performing UAT with the user’s along with gathering user feedback · Provide day-to-day end-user support and educate users with proactive best practices to enhance and increase their knowledge of Salesforce · Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. · Research and communicate changes in upcoming versions of salesforce and other integrated applications.

Roles & Responsibilities · Responsible for daily HR operations (employee relationships/ client relationships/handling employee related documents / employee engagement activities) · Manage contract expiry, Labor & visa renewals & handle exit formalities · Ensure all the data is timely updated on system & Employee files are well managed & updated · To ensure all queries are handled amicably and resolved on timely basis. · To maintain a good rapport & to be a proactive point of contact with employees & clients · Ensure the daily tasks are well managed & work deliverables are meeting the given TATs. · Liaising with other departments to manage the renewals/exit activities. · Educating the employees on HR policies, practices, and procedures. · Must ensure adherence to data integrity & confidentiality. Desired Candidate Profile · Must have good communication skills · Knowledge on UAE labor law is an added advantage · Should be able to handle multitasking activities · Must be good in typing & well versed with MS office · A bit of UAE experience in HR field will be useful

Roles & Responsibilities The purpose of this role is to support the teams with the assigned event and coordinate project tasks as per the directives of the management team. Operational Responsibilities: · Working closely with the Senior Manager and Manager to provide support on all planning and operational and delivery aspects of the event including adhering to event quality lifecycle procedures · Ensure event project plan is kept up-to-date with completed tasks · Create agendas and minutes/actions for all meetings relevant to the event · Ensure any actions are added to the project plan with assigned responsible person/function/department · Support and coordinate venue process for event · Coordinate the process for inventory management for event · Ensure all documents related to the event are referenced accurately and filed in correct folders in Microsoft OneDrive · Support on the development of content for the event, more specifically for PowerPoint/Keynote presentations, infographics, etc Desired Candidate Profile Knowledge, Qualifications & Skills required: · Event Management experience and knowledge · Knowledge of office management systems and procedures · Proficiency in MS Office · Graphic design/animation experience

Roles & Responsibilities Start date: 1st September The role of the Sustainability Associate Manager is to support on initiatives and activities to deliver sustainability strategy, and vision towards Net Zero carbon. The activities will range across a diverse portfolio of strategic and operational initiatives. The Sustainability Associate Manager will have had experience in program management of sustainability projects, with a focus on agriculture and environmental education content development and delivery. This also includes practical field experience, actively engaging stakeholders to deliver results. Strategic Responsibilities · Design and implement a range of educational initiatives to support the execution of Sustainability Strategy – supporting the organisation’s Net Zero ambitions · Manage the calendar and schedule of delivery of trainings, other educational initiatives, and relevant sustainability communication · Support the sustainability team in related activities and on-site operations during the event · Support on sustainability communications efforts, ensuring compliance against specific reporting requirements (GRI), deliver consistency and integrity in sustainability information dissemination to internal and external stakeholders, and aligning it to wider national and international sustainability messaging. Operational Requirements · Work with suppliers to promote sustainability practices, handholding them to close non-compliances and improve performance. · Conduct regular field audits and spot-checks on sustainability performance of vendors and tenants, ensuring they are compliant to the organisation’s sustainability policies and processes · Work closely with communications and marketing department to develop and review sustainability information and talking points · Develop and execute sustainability training modules to address key capacity building requirements to enhance sustainability performance · Work closely with events team to ensure compliance with the organisation’s sustainability requirements, and tracking performances and lessons learnt for continuous improvement. People Responsibilities · Flexibly jump between tasks and support other members of the team during time-sensitive critical deliveries. · Embody a culture of collaboration and transparency among direct team members and organisation-wide functions · Proactively engage in knowledge sharing sessions to provide the team with the latest updates in the sustainability field · Engage in relationship building activities to foster a synergistic environment within the team Work closely with line managers and senior leadership to establish open dialogue and identify opportunities for improvement Desired Candidate Profile · A degree and/or post graduate education in environmental science, sustainable development, geography, environmental economics, public policy, engineering or other relevant degree · Minimum 2 years of professional experience in sustainability and environmental education / awareness building / communication · Structured and analytical with complex problem-solving capabilities · Excellent quantitative and qualitative analysis capabilities · Superior persuasion skills with the ability to diplomatically communicate sustainability amongst diverse stakeholders (youth, leadership, experts, and business professionals etc.) · Excellent ability to work on multiple projects simultaneously and collaborate with other specialists and teams beyond core practice field. · Practical understanding of international and national sustainability frameworks · Strong planning and organization skills · Creative, curious, and proactive in driving sustainability across the organisation · Superior written and spoken English, with attention to detail in required report writing and content development · Passionate about climate change, and progressing knowledge in the field Ability to collaboratively work with internal team, and cross-cultural integration · Ability to communicate in written and spoken Arabic · Knowledge of internationally recognized sustainability standards (LEED, CEEQUAL etc.) · Smart Cities and urban planning experience · Agriculture and food systems knowledge

Roles & Responsibilities Responsibilities:(1)  Works closely with stakeholders in data gathering, process documentation, process mapping, process correction and improvement.(2)  Responsible for accurate mapping of current processes and mapping them in flowcharts.(3)  Responsible for correction of processes and multiple review iterations with multiple stakeholders.(4)  Responsible for accuracy of final processes agreed with stakeholders.(5)  Responsible for documentation management of work done.(6)  Skills required·        Preferably 5 years of experience in business analysis or a related field.·        Exceptional analytical and conceptual thinking skills.·        The ability to influence stakeholders and work closely with them to determine acceptable solutions.·        Excellent documentation skills.·        Fundamental analytical and conceptual thinking skills.·        Proficiency in Excel, Visio and other process mapping tools.·        Previous process mapping, review work done in Maximo (preferred, not mandatory). Desired Candidate Profile Responsibilities:(1)  Works closely with stakeholders in data gathering, process documentation, process mapping, process correction and improvement.(2)  Responsible for accurate mapping of current processes and mapping them in flowcharts.(3)  Responsible for correction of processes and multiple review iterations with multiple stakeholders.(4)  Responsible for accuracy of final processes agreed with stakeholders.(5)  Responsible for documentation management of work done.(6)  Skills required·        Preferably 5 years of experience in business analysis or a related field.·        Exceptional analytical and conceptual thinking skills.·        The ability to influence stakeholders and work closely with them to determine acceptable solutions.·        Excellent documentation skills.·        Fundamental analytical and conceptual thinking skills.·        Proficiency in Excel, Visio and other process mapping tools.·        Previous process mapping, review work done in Maximo (preferred, not mandatory).

Roles & Responsibilities Responsibilities:(1)  Works closely with the stakeholders in data gathering, data transformation, data mapping, and data validation.(2)  Participates in requirements gathering sessions, ensuring that data-related needs are captured accurately.(3)  Responsibility includes data cleansing, data migration and data integration tasks.(4)  System validation of uploaded data (sample sets).(5)  Ensures that the established data trackers are up to date and also provides input for management reporting.(6)  Skills required·        Stakeholder management (mandatory)·        Proficiency in Excel (mandatory) and other data analysis tools such as Power BI (Preferred)·        Previous data upload, review work done in Maximo (preferred, not mandatory). Desired Candidate Profile Responsibilities:(1)  Works closely with the stakeholders in data gathering, data transformation, data mapping, and data validation.(2)  Participates in requirements gathering sessions, ensuring that data-related needs are captured accurately.(3)  Responsibility includes data cleansing, data migration and data integration tasks.(4)  System validation of uploaded data (sample sets).(5)  Ensures that the established data trackers are up to date and also provides input for management reporting.(6)  Skills required·        Stakeholder management (mandatory)·        Proficiency in Excel (mandatory) and other data analysis tools such as Power BI (Preferred)·        Previous data upload, review work done in Maximo (preferred, not mandatory).

Roles & Responsibilities Working days: 6 days of the week, 1 day off The Contact Center Quality Assurance is required to perform below tasks:- · Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. · The QA will monitor inbound and outbound calls, chat and email responses. · Track customer service and conformity as per company policies and procedures · The individual will assist in developing, creating, and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall company’s customer service experience · Participates in the design of call monitoring formats and quality standards · Performs call monitoring and provides trend data to site management team · Uses quality monitoring data management system to compile and track performance of team · Performs monitoring of customer care email responses · Coordinates and facilitates call calibration sessions for call center staff · Provides feedback to the call center manager · Prepares and analyses internal and external quality reports for management staff review. Desired Candidate Profile Working days: 6 days of the week, 1 day off The Contact Center Quality Assurance is required to perform below tasks:- · Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. · The QA will monitor inbound and outbound calls, chat and email responses. · Track customer service and conformity as per company policies and procedures · The individual will assist in developing, creating, and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall company’s customer service experience · Participates in the design of call monitoring formats and quality standards · Performs call monitoring and provides trend data to site management team · Uses quality monitoring data management system to compile and track performance of team · Performs monitoring of customer care email responses · Coordinates and facilitates call calibration sessions for call center staff · Provides feedback to the call center manager · Prepares and analyses internal and external quality reports for management staff review.

Roles & Responsibilities 1. Identify a CEC member to champion HSE 2. Review all HSE Policies & Procedures across: a. Project Management b. Facilities Management c. Operations – Mall Management, Communities, Hotels 3. Standardise HSE Reporting by Assets/Projects: a. Operations – Mall, Communities, Hotels 4. Standardise Incident Reporting 5. Standardise HSE Training Programme a. Identify training requirements for individuals who will take a HSE lead 6. Standardise HSE Organisation & Reporting Lines 7. Setup Power BI Reporting Template 8. Setup Hierarchy of Reports & Calendar a. Monthly Asset/Project b. CEC c. Properties Board Desired Candidate Profile 1. Identify a CEC member to champion HSE 2. Review all HSE Policies & Procedures across: a. Project Management b. Facilities Management ‐ c. Operations – Mall Management, Communities, Hotels 3. Standardise HSE Reporting by Assets/Projects: a. Operations – Mall, Communities, Hotels 4. Standardise Incident Reporting 5. Standardise HSE Training Programme a. Identify training requirements for individuals who will take a HSE lead 6. Standardise HSE Organisation & Reporting Lines 7. Setup Power BI Reporting Template 8. Setup Hierarchy of Reports & Calendar a. Monthly Asset/Project b. CEC c. Properties Board

Roles & Responsibilities Plan and create sales that balance customers’ expectations and company’s objective. Analyze sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock Maximize customer interest and sales levels by displaying products appropriately Monitor stock movement and consider competition offers, promotions, price changes, Etc. Desired Candidate Profile Candidate must have Proven work experience in relevant field. Flexible to work in any Emirate of UAE. Intermediate/HSC-High School Certificate or equivalent (Minimum education level) Highly motivated and target driven Excellent verbal communications skills

Roles & Responsibilities Creation of new product SKUs and product listings (mostly spreadsheet work)Support in uploading additional products listings and updating existing product details.Ensure inventory accuracy on platform. Must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.Communicate the copy needs, and proofread/edit the product copyOversee the product activation process, which includes ensuring products are strategically categorized for maximized selling exposure, and accurately filtered.Inspect landing pages, product information, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.Update the New Ins category, Gifting category, Sale category on regular basisApply the discounts and Promotions offered by the Brand PartnersAssist the Store team in processing online orders and handling product returns efficiently and professionally.Troubleshoot & resolve any order / product related issues, including reviewing listings & pricingContinuously adapt to and learn the new features of various tools and systems. Associate has to follow SOP to catch errors in the content.Associate should be a team player and come up with ideas to improve the process. Desired Candidate Profile High level of skill in written English, including spelling, grammar and punctuation.Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.Should be self-motivated and a good team player.Good at problem solving, data analysis and troubleshooting issues related to content quality.Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams.Ability to work seamlessly in MS Excel & MS WordStrong attention to detail in editing content and deep dive and identify root causes of issues.Positive mindset, self-initiative and IT savvyFlexible to work in shiftsAble to work 6 days a week