Job Type
Full-time
Work Type
On-Site
Location
Sharjah, UAE
Experience
1 - 2 years
- Maintain positive relationship with customers to facilitate successful collections.
- Follow ups on the portfolios assigned.
- Documents analysis and case study on the customer.
- Contact customers and follow up for payments of clients.
- Facilitate and negotiate discussions on payment plans and settlements with customers, and correspond via email to communicate readiness for settlement and closure, tailored to individual cases.
- Maintain accurate and up-to-date records of all communications with customers on Beveron.
- Prepare and submit reports on the status of the cases and collections.
- Follow up on agreed payment plans to ensure timely collections.
- Monitor own performance and works towards achieving the monthly targets.
- Deep tracing on non-contactable and inactive cases in order to convert them into possible collection.
- Update and maintain accurate customer and payment information in the accounting system.