1. Operations Coordination �

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• Schedule and assign cleaning staff to different locations/sites.

• Ensure cleaners arrive on time and follow company standards.

• Monitor daily operations and job completion.

• Coordinate with supervisors and team leaders.

• Handle last-minute staff replacements if someone is absent.

• Track service quality and customer satisfaction.

2. Client Coordination �

• Communicate with clients about service schedules and requirements.

• Respond to complaints or service issues quickly.

• Arrange special cleaning requests or urgent jobs.

• Maintain good customer relationships.