Key Responsibilities

• Schedule and manage daily cleaning appointments using internal apps (e.g., Fieldd).
• Coordinate routes and schedules for cleaners and drivers.
• Communicate with clients via phone, email, and WhatsApp for confirmations and updates.
• Monitor cleaner attendance, daily reports, and performance.
• Maintain accurate logs of bookings, staff attendance, and client records.
• Handle client complaints or feedback and escalate as needed.
• Prepare daily and weekly operational reports.
• Manage inventory levels and coordinate supply purchases.