Banking

Job Summary

We are seeking a highly skilled and detail-oriented professional to lead and oversee the Business Bank Opening Department. The ideal candidate will be responsible for guiding clients through the full spectrum of bank account opening procedures for Mainland, Free Zone, and Offshore companies. This role demands strong knowledge of UAE banking practices, client onboarding, compliance standards, and regulatory frameworks such as AML/CFT.

Key Responsibilities

Bank Account Opening & Client Coordination

Lead and supervise the Business Bank Opening team to ensure timely and accurate client account setups.

Guide clients through UAE bank account opening procedures tailored to their legal structure and jurisdiction.

Advise clients on appropriate bank selection based on business activity, ownership structure, and compliance needs.

Prepare and review all relevant documentation including:

Passport and visa copies

Emirates ID and residency documents

Trade license, MOA/AOA, share certificates

Tenancy contracts and lease agreements

UBO declarations and board resolutions

Business plans and supporting credentials

Schedule and support clients during bank interviews (virtual or in-person).

Provide continuous follow-up until account activation is complete.

Finalize agreements with banks and monitor application progress.

Address compliance issues or procedural delays in coordination with banks.

Maintain strong professional relationships with various UAE-based banks.

Bank & System Integration

Onboard new banks with SynergyHub and ensure integration with internal processes.

Keep updated records of all banking partners, agreements, and service terms.

Compliance & Risk Management

Ensure strict adherence to UAE Central Bank regulations and evolving bank policies.

Draft and prepare board or management resolutions required for:

Account openings

Corporate structure changes

High-risk customer onboarding

Demonstrate knowledge of:

UAE Federal Law No. 20 of 2018 (AML Law)

Cabinet Decision No. (10) of 2019 (AML/CFT Regulations)

Central Bank circulars, DFSA (DIFC), and FSRA (ADGM) guidelines

Ensure customer due diligence, EDD, and KYC processes are rigorously followed.

Client Engagement & Risk Assessment

Conduct meetings with individual and corporate clients to understand banking needs and provide tailored guidance.

Review and verify customer profiles, business backgrounds, and submitted resumes.

Validate supporting documents (passport, Emirates ID, trade licenses, etc.) for completeness and authenticity.

Assess client risk levels in line with AML/CFT frameworks and bank policies.

Ensure ongoing profile updates and maintain accurate, compliant recordkeeping.

Flag irregularities or suspicious activity to the Compliance Officer or Money Laundering Reporting Officer (MLRO).

Qualifications & Skills

Bachelor's Degree in Finance, Business Administration, or a related field.

Minimum of 2+ years’ experience in corporate banking, client onboarding, or compliance within the UAE.

Strong knowledge of UAE business laws, financial regulations, and banking procedures.

Familiarity with AML/CFT laws and Central Bank policies.

Excellent interpersonal, communication, and client-handling skills.

Strong organizational and time-management abilities.

Proficiency with CRM and document management systems is preferred.