Key Responsibilities:

• Customer Engagement: Act as the face of our café, engaging with customers, building strong relationships, and ensuring an exceptional customer experience.
• Coffee Expertise: Prepare a wide range of coffee beverages to perfection, showcasing your deep knowledge of coffee and brewing methods.
• Team Leadership: Supervise and motivate the barista team, providing training, support, and guidance to ensure consistent quality and service.
• Sales & Targets: Drive sales by promoting our products, upselling, and hitting weekly and monthly sales targets.
• Quality Control: Maintain high standards for coffee quality and presentation, ensuring that every cup served meets our brand’s standards.
• Learning & Development: Stay updated on the latest coffee trends, continuously improving your skills and sharing your knowledge with the team.
• Inventory Management: Monitor stock levels, place orders, and manage inventory to ensure the café is always well-stocked.