Job Type
Full-time
Work Type
On-Site
Location
Abu Dhabi, UAE
Experience
2 - 4 years
- Craft and serve a wide array of classic and innovative cocktails, ensuring consistent quality and presentation that exceeds customer expectations.
- Provide exceptional customer service by engaging with guests, taking orders efficiently, and offering personalized recommendations to enhance their airport lounge experience.
- Maintain a clean, organized, and well-stocked bar area, adhering to strict hygiene standards and inventory management protocols to minimize waste.
- Accurately process transactions using the point-of-sale (POS) system, handling cash and credit card payments with precision and accountability.
- Monitor guest consumption and proactively address any signs of intoxication, ensuring responsible alcohol service and adherence to all relevant regulations.
- Collaborate with other lounge staff to ensure smooth operations, including assisting with food service and maintaining a welcoming atmosphere.
- Stay informed about current cocktail trends, new products, and industry best practices to continually enhance your mixology skills and knowledge.
- Handle guest inquiries and resolve any issues promptly and professionally, ensuring guest satisfaction and a positive lounge experience.
- Adhere to all company policies and procedures, including those related to safety, security, and responsible alcohol service.
- Contribute to a positive and team-oriented work environment, supporting colleagues and fostering a culture of excellence in guest service.
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