Performs general administration and upkeeping of the CAFM System including user training & document development.

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:

• Support the overall administration of CAFM System.

• Supports in generation of Reports and facilitate distribution with requestor

• Assists in Training Helpdesk Operators and other users.

• Perform creation and unlocking of CAFM accounts

• Support in recording CAFM license subscriptions, ensure accurate recording of license issued to end user.

• Report CAFM System issues to vendor or relevant IT Department.

• Coordinate CAFM System function changes to Helpdesk & End users

• Execute Asset Coding following Engie’s standard Asset Attributes

• Support Operations Team in developing a balanced PPM Plan using SFG20, ASHRAE, NFPA, OEM or client specific standards.

• Supports in General Data processing/upload

• Assist in issuing PPM Work Orders to Operations & Sub-contractors

• Immediately report system anomalies observed to Line Managers

• Support in installation of Mobile App & MDM Solution

• Document, Implement and ensure user compliance to CAFM policy

• Support in Designing CAFM Training Modules and training plans

• Liaise with the CAFM provider and Client, and oversee progress of systems integration

• Support FSI Go deployment and task activity design.

• Assists in Developing Reports (Crystal Reports, Power BI, Excel)

• Support in managing Engie Contact Center