Accurately process customer transactions using a point-of-sale (POS) system, ensuring minimal wait times and optimal customer satisfaction.
Maintain a clean, organized checkout area, ensuring all merchandise is neatly displayed and easily accessible to customers.
Handle cash, credit, and check transactions with precision, ensuring proper change is given and all financial exchanges are securely managed.
Engage with customers in a friendly manner, providing assistance and answering inquiries to enhance their shopping experience.
Monitor inventory levels at the register, reporting discrepancies or low stock to management to ensure prompt replenishment.
Identify and resolve customer complaints or issues at the register, demonstrating strong problem-solving skills and maintaining a positive store atmosphere.
Adhere to all company policies and procedures, especially regarding security, cash handling, and customer service standards.
Process returns and exchanges efficiently, ensuring compliance with store policies while maintaining customer satisfaction.
Assist in training new cashiers, sharing best practices and operational knowledge to foster a collaborative team environment.
Participate in regular inventory counts and audits to ensure accuracy in cash drawer balances and overall store inventory.