Investigate marine and aviation claims by gathering information, reviewing policy coverage, and assessing liability to determine the validity of the claim.
Analyze policy wordings, endorsements, and related documentation to ascertain coverage and ensure compliance with policy terms and conditions.
Manage the claims process from inception to resolution, including communication with insureds, brokers, loss adjusters, and legal counsel.
Evaluate and negotiate settlements with claimants, ensuring fair and timely resolutions within authorized limits.
Prepare detailed claims reports, including loss assessments, reserves, and settlement recommendations for management review.
Collaborate with internal stakeholders, such as underwriting and risk management, to identify and mitigate potential risks.
Stay abreast of industry regulations, legal precedents, and best practices related to marine and aviation insurance.
Maintain accurate and up-to-date claims files, ensuring all documentation and communication are properly recorded.
Provide exceptional customer service to insureds and brokers, addressing inquiries and resolving issues promptly and professionally.
