Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
1 - 3 years
- Manage all administrative roles and responsibilities across all functions.
- Service the clients on an ongoing basis in a timely efficient manner.
- Maintain Calendar for all areas required by the Manager.
- Arrange Client meetings, book meeting rooms and confirm client’s attendance.
- Keep up to date data bases, records and ensure all information is correct, up to date and well-presented and files in a clear, concise manner.
- Liaise with all necessary functions and departments within Continental to ensure tasks are completed in a timely manner
- Assist the Manager in acquiring potential clients to expand their customer base.
- Act as the primary liaison between clients and internal teams, ensuring seamless communication and understanding of client needs.
- Manage client onboarding processes, guiding new clients through each step to ensure a smooth transition and positive experience.
- Coordinate project timelines and deliverables, ensuring that all commitments are met and clients are kept informed of progress.
- Identify opportunities for upselling and cross-selling services, enhancing client satisfaction while driving revenue growth.
- Prepare and deliver detailed reports and presentations to clients, showcasing project performance and analytics.
- Collaborate with marketing and sales teams to align client expectations with service offerings and promotional strategies.
- Monitor industry trends and competitor activities, providing insights to clients that can enhance their strategic positioning.
- Maintain comprehensive records of client interactions and transactions in CRM systems, ensuring data integrity and accessibility.
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