Job Title: Contracts Officer - CRM

Department : CRM

Role and Responsibilities:

Liaising

• Project registration & approvals
• Escrow account submission and follow-up to releasing payments
• Project inspection for completion % at various stages to enable project registration, Terminations, etc.
• Permits for marketing activities
• Submit Documents & follow up for Oqood registration, Approve DLD notices, Terminations, Waivers, etc.
• Title Deed amendments and obtaining revised Title Deeds and Site Plans
• Transfer/sale registration at Trustee offices.
• Meeting with customers and DLD/RERA for customer complaints

Sales Operations

• SPA verification
• Unit Registrations (update DLD system & make payment) including follow-up for expired documentation
• DLDN notices for default (Updating the DSR system, Sending notices by Email & Courier, maintaining proof of dispatch/receipt)
• Termination notices (Updating the DSR system, Sending notices by Email & Courier, maintaining proof of dispatch/receipt)
• Waivers for change of unit, cancellation, etc. (Updating the DSR system, and follow-up with DLD, Bank and Accounts for release of the unit)
• Request payments from Accounts for Naqoodi (Registration, DLDN notices, Terminations, etc.) & DLD registration (4%)
• Title deed requests

Skill Requirement & Attributes :

• Strong verbal and written effective communication skills in English and Arabic (Letter writing in Arabic is a must)
• Ability to prioritize and manage multiple responsibilities.
• Organized, detail-oriented and able to prioritize work.
• Working knowledge of MS Office applications.
• Ability to attend daily activities in a fast-paced and goal-oriented environment.
• Interpersonal Skills
• Team player with problem-solving skills
• Ability to work under pressure.

Qualifications and Education Requirements

• Bachelor’s Degree. (Intermediate can be considered if having the required experience and skills)
• Previous experience (at least 2 – 3 years) in the Similar role.