AlGooru is hunting for the next generation of Growth talents!

We re looking for a CRM & Lifecycle Specialist

The Role Highlights

Main Responsibilities:

1. Lead the development and execution of CRM strategies to increase customer retention, engagement, and lifetime value.
2. Design and optimize personalized customer lifecycle journeys across multiple touchpoints.
3. Utilize data-driven insights to enhance customer communication and automate marketing processes.

A Day In Your Life:

• Develop and execute CRM strategies to support customer acquisition, engagement, and retention initiatives across various channels (WhatsApp, SMS, push notifications, etc.).
• Design and optimize customer journeys across different stages, ensuring personalized experiences based on user behavior and segmentation.
• Work closely with the marketing and data teams to develop meaningful customer segments for targeted messaging.
• Implement marketing automation workflows to deliver timely, relevant, and personalized communications to users.
• Regularly monitor and report on CRM and lifecycle campaign performance, identifying areas for improvement to enhance engagement and retention.
• Work closely with marketing, sales, and product teams to align CRM efforts with broader business objectives and ensure consistent messaging across touchpoints.
• Utilize our CRM tool (HubSpot) to manage customer data, track interactions, and support lifecycle marketing campaigns .