Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
0 - 3 years
- Develop and maintain strong relationships with key clients to ensure their needs are met and expectations exceeded.
- Analyze customer data and feedback to identify trends and opportunities for service improvement and client satisfaction.
- Coordinate with internal teams to deliver customized solutions that address specific client requirements.
- Conduct regular check-ins and business reviews with clients to discuss performance metrics and gather insights.
- Address and resolve customer issues promptly, ensuring a seamless experience that fosters loyalty and retention.
- Implement customer engagement strategies that enhance user experience and drive long-term relationships.
- Prepare and present reports on account status, client feedback, and service recommendations to senior management.
- HR software experience will be a plus