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Customer Service & Pricing Specialist (Female Candidates Preferred)

Eco Wide Line & Shipping LLC

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

1 - 5 years
  • Air Shipment Expertise: Handle air shipment processes, ensuring timely and efficient execution. Familiarity with documentation, customs, and regulatory requirements is essential.
  • Pricing Procedures: Develop, evaluate, and manage pricing strategies for air freight services. Provide accurate and competitive pricing solutions to clients while maintaining profitability.
  • Customer-Oriented Service: Deliver exceptional customer service by addressing client queries and resolving issues effectively. Ensure customer satisfaction throughout the shipment cycle.
  • Cross-functional Collaboration: Work closely with operations, sales, and logistics teams to ensure seamless coordination in managing client shipments and pricing queries.
  • Market Awareness: Keep abreast of market trends, pricing changes, and competitor activity in the logistics industry to ensure competitive edge.