The E-commerce Specialist is responsible for managing daily online store operations on Shopify, ensuring every product is accurately listed with high-quality images, correct descriptions, and proper collection placement. The role focuses on speed, accuracy, and visual merchandising excellence to maximize conversion and maintain a premium brand presentation. Key Responsibilities Product Listing & Data Accuracy (Shopify) • Create, update, and publish product listings on Shopify with complete and accurate product data: title, SKU/style code, product type, vendor/brand, description, materials, sizes, colors, pricing, and inventory settings. • Ensure product descriptions are professional, customer-friendly, and not written in capital letters. • Add missing product classifications (e.g., abaya, dress, kaftan, headcover, accessories) and maintain consistent taxonomy (tags, categories, collections). • Proofread all product content (description, materials, sizing, color names) and correct errors before publishing. Image Management & Visual Merchandising • Review brand image folders to confirm availability of new high-resolution images. • Rename images using the style code and align file naming with internal Google Drive structure by brand. • If high-resolution images are not available, upload the available operational photos and escalate missing assets for completion. • Select e-commerce-appropriate images (front, side, back, detail), with a maximum of 5 images per style, and choose the best image for the product/collection cover. • Ensure images meet brand standards (clean framing, accurate color representation, consistent presentation). Collections, Sorting & New Arrivals • Assign products to the correct collections (including adding items to multiple relevant collections when needed). • Maintain “New Arrivals” by adding new products, reordering key pieces to the top, and ensuring the collection remains current. • Arrange products by brand collection and by product type/category to maintain a clear customer journey. • Remove sold-out items from online listings daily (or ensure they are correctly hidden/managed according to store rules). Ongoing Website Updates • Update collection covers weekly and banners every two weeks (or per campaign calendar). • Conduct routine checks to ensure online content is accurate and consistent (wrong images, incorrect variants, pricing mistakes, missing details). • Coordinate with internal stakeholders (store team, merchandising, logistics, content team) to resolve missing product info, images, or launch requirements. Brand Research Support • Check designers’ official Instagram/websites to validate product details or source missing approved content when required. • Use translation tools to confirm meaning and accuracy when product information is provided in Arabic or other languages, then adapt into correct English. Performance Indicators (KPIs) • Listing accuracy rate and reduction of content errors • Speed of product publishing from asset receipt to live listing • Image compliance rate (correct angles, cover selection, maximum image count) • Collection accuracy and merchandising quality (New Arrivals freshness, sorting discipline) • Reduction in customer complaints/returns caused by inaccurate product information Requirements • 2+ years of experience in e-commerce operations (fashion/retail preferred) • Strong hands-on experience with Shopify (products, variants, collections, tags) • Excellent attention to detail and high quality control standards • Strong English writing and proofreading skills (Arabic is a plus) • Comfortable working with Google Drive and spreadsheets (Excel/Google Sheets) Preferred Skills • Understanding of fashion product attributes (materials, fit, silhouettes, categories) • Basic image handling/editing ability (cropping, resizing, compression without quality loss) • Experience coordinating with photographers/content teams and managing product launch workflows Tools & Systems • Shopify, Google Drive, Excel/Google Sheets • Preferred: Canva, Adobe Photoshop/Lightroom (or equivalent) Work Standards • High ownership, reliability, and consistency • Able to manage multiple product uploads and deadlines without sacrificing accuracy • Maintains confidentiality and brand integrity in all content handling