Job Type
Full-time
Work Type
On-Site
Location
Jeddah, Saudi Arabia
Experience
5 - 10 years
- Managing the e-commerce team, you will provide leadership and guidance to ensure efficient order fulfillment, inventory management, and customer service, striving for operational excellence and customer satisfaction.
- You will regularly evaluate key performance indicators (KPIs) and generate comprehensive reports to offer valuable insights into sales trends, customer behavior, and website performance, thereby facilitating data-driven recommendations for improvements and growth strategies.
- Develop and implement ecommerce strategies to drive sales and increase customer engagement.
- Manage and optimize the ecommerce website, ensuring a smooth user experience and high conversion rates.
- Collaborate with cross-functional teams to develop and execute marketing campaigns to drive traffic to the website.
- Analyze website and customer data to identify trends and opportunities for improvement.
- Stay up-to-date with industry trends and best practices in ecommerce to drive innovation and stay ahead of competitors.
- Manage inventory and product assortment to ensure availability and meet customer demand.
- Monitor and report on website performance, including sales, traffic, and customer engagement metrics.
- Manage relationships with external vendors and partners to ensure seamless integration and delivery of services.
- Collaborate with customer service team to address customer inquiries and resolve issues.
- Stay informed about changes in regulations and compliance requirements related to ecommerce.