• Responsible for the complete administration and operational requirements of the housekeeping department and staff. Participate in the recruitment process, orientation and training of new staff including performance appraisal.

• Monitor staff activities to ensure compliance with standard in all hotel areas such as apartments, public areas etc. and manage laundry operations.

• Review outside contracted service (Laundry, Pest control, Garbage collection and casual staff etc.) to ensure quality and consistent service delivery within the guidelines.

• Interact with vendors for operational requirements and coordinate with department heads in housekeeping day to day activities.

• Ensuring the contracted suppliers are providing the highest service to ensure quality and service consistency.

• Reorder all the supplies and chemicals for the department needs for smooth running of operation.

• Manage finances of entire housekeeping department including budget and inventory controls and prepare and monitor annual budget for housekeeping department and planning for future staff needs