Greet and welcome guests, clients, and customers in a polite, professional, and courteous manner.

Answer phone calls, emails, and general inquiries, and direct them to the appropriate person or department.

Manage appointments, bookings, meeting room schedules, and calendars efficiently.

Handle basic administrative tasks such as filing, data entry, photocopying, scanning, and documentation.

Receive, sort, and distribute incoming mail, couriers, and deliveries.

Maintain a clean, organized, and presentable front desk area, cabins, meeting rooms, and conference rooms with all necessary stationery (pens, forms, papers, etc.).

Monitor office supplies inventory and coordinate procurement when required.

Address basic customer queries and complaints professionally and escalate issues to the concerned authority when necessary.

Coordinate with security, housekeeping, and other office staff to ensure smooth day-to-day operations.

Assist with travel arrangements, scheduling, and other administrative support tasks as assigned.

Perform back-office and administrative duties as per training and business requirements.

Efficiently manage and execute any additional tasks or responsibilities assigned by the management from time to time.