Job Description

•    Responsible for assessment and reassessment of patients
•    Ensures optimal documentation and medical handover for patients seen through the department.
•    Referring patients to specialists and consultants in hospital departments, as needed.
•    Responsible in making swift and effective decisions based on the presenting symptoms, and the patient’s current and previous medical history.
•    Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.
•    Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.
•    Responds to client complaints in a timely and effective manner and provides feedback on progress.
•    Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them.
•    Focuses on consistently delivering a positive client experience.
•    Completes tasks in accordance with set procedures and guidelines.
•    Takes care to perform all tasks precisely and accurately to minimise errors.
•    Identifies and reports non-compliance to relevant stakeholders, constructively.
•    Continuously evaluates quality of own work and provides feedback on progress.
•    Delivers on work outputs with high level of energy, focussed effort and pace.
•    Aligns individual behaviour to support and meet team goals.
•    Proactively and respectfully shares all relevant viewpoints with others and seeks their input.
•    Clarifies and understands own role and responsibilities within the team.
•    Recognises, appreciates, and respects individual differences.
•    Actively participates and builds a positive team spirit.