Carry out daily cleaning and servicing of guest rooms, suites, and public areas to an impeccable standard, following company protocols and guest preferences.

Change bed linens, replace towels, and replenish guest amenities as required, ensuring all items are presented neatly and appropriately.

Report any maintenance issues or damage in guest rooms or public areas to the relevant department, ensuring prompt resolution.

Handle laundry, ironing, and wardrobe arrangements for guests and residents, respecting personal belongings and privacy at all times.

Ensure all cleaning equipment and storage areas are hygienically maintained and securely stored.

Adhere to health, hygiene, and safety procedures at all times for the wellbeing of guests, residents, and colleagues.

Support colleagues in setting up guest rooms and public areas for special requests or events, following detailed instructions and luxury service standards.

Manage guest lost property and belongings respectfully, following established procedures.