Lead, supervise, and motivate a team of Housekeepers to ensure immaculate cleaning and presentation across all areas of the residence, including guest suites, public rooms, and service spaces.
Establish and maintain housekeeping standards, ensuring all routines, checklists, and protocols are followed and adapted to the unique requirements of the principal and guests.
Conduct daily inspections and quality checks, promptly addressing deficiencies and upholding the property’s reputation for pristine care.
Oversee stock management for cleaning supplies, linens, and guest amenities, anticipating needs and coordinating replenishment orders with the household management team,
Train and mentor housekeeping team members, providing guidance in luxury service etiquette, technical cleaning procedures, and handling of fine finishes and valuable items.
Implement and supervise protocols for laundry and wardrobe