Executive Support:

• Manage the CEO’s calendar, schedule appointments, and coordinate meetings efficiently.
• Draft professional emails, performance reports, official correspondence, and internal updates on behalf of the CEO.
• Take accurate meeting minutes and ensure timely follow-up on action items assigned by the CEO.

Human Resource Administration:

• Handle end-to-end recruitment processes, including job posting, resume screening, interview coordination, and employee onboarding.
• Support internal communications and help organize office meetings, celebrations, and staff events.
• Maintain employee records and assist in HR policy implementation and compliance.

Training & Development:

• Identify training needs by evaluating employee performance and understanding business requirements.
• Design and deliver onboarding programs and training modules focused on soft skills, sales techniques, product knowledge, and system usage.
• Conduct periodic refresher courses and skill development sessions to enhance workforce capability.
• Collaborate with department heads to ensure training aligns with organizational goals and performance benchmarks.
• Mentor and support new joiners and employees during their training and development phase.