1. SAP-Based Invoicing & Submission: Generate, review, and submit customer invoices accurately in SAP, ensuring alignment with contracts, POs, and pricing agreements.

Handle billing in multiple currencies, tax codes, and compliance requirements within SAP.

Submit invoices via customer portals (e.g., Ariba, Coupa), email, or EDI as required.

2. Customer & Internal Coordination:

Collaborate with Sales, Project Management, and Customer Service to validate billing details before submission.

Address customer inquiries and disputes related to invoices, resolving issues promptly.

Follow up with clients to confirm invoice receipt and approval status.

3. SAP Data Management & Compliance:

Maintain accurate billing records in SAP, ensuring proper documentation for audits.

Reconcile billing data between SAP and external systems (if any).

Support month-end and year-end closing activities related to AR.

4. Process Improvement & Reporting:

Identify SAP invoicing inefficiencies and propose automation or workflow enhancements.

Track invoice status, aging, and submission success rates; escalate delays as needed.

Generate SAP reports on billing accuracy, disputes, and pending approvals.