Oversee and manage and develop computer performance.
Upgrading, installing and configuring new hardware and software to meet company objectives.
Ability to train end-users on how to use dashboards and reports effectively.
Manage the company's IT infrastructure, including networks, firewalls, printers, Meeting Room Solution, Wi-Fi access points, ensuring secure and efficient connectivity across all departments.
Implement security measures to protect network integrity and data.
Collaborate with IT teams to integrate network solutions with other systems and applications.
Document network configurations, processes, and procedures.
Implementing security protocols and procedures to prevent potential threats.
Performing diagnostic tests and debugging procedures to optimize computer systems.
Documenting processes, as well as backing up and archiving data.
Designing and implementing efficient end-user feedback and error reporting systems.
Supervising and mentoring employees, as well as providing IT support.
Keeping up to date with advancements and best practices in IT administration