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IT Helpdesk

PIONEER IPM

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

2 - 8 years

We are looking for IT Helpdesk in UAE.


Responsibilties:-

  • Act as the first point of contact for IT support, efficiently managing incoming requests via phone, email, and chat.
  • Diagnose and troubleshoot hardware and software issues, providing solutions or escalating as necessary to ensure quick resolution.
  • Maintain accurate documentation of support requests, resolutions, and technical procedures in the helpdesk system.