Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
2 - 8 years
We are looking for IT Helpdesk in UAE.
Responsibilties:-
- Act as the first point of contact for IT support, efficiently managing incoming requests via phone, email, and chat.
- Diagnose and troubleshoot hardware and software issues, providing solutions or escalating as necessary to ensure quick resolution.
- Maintain accurate documentation of support requests, resolutions, and technical procedures in the helpdesk system.