We are hiring for a Welfare Officer

Driving License is a must to have

Job Location: Al Quoz

Job Summary:

The function of Welfare Officer is to address grievances of employees and follow up with the respective team to close within a limited turnaround time. Handle employee welfare by providing necessary assistance in the development of employees and to make a better workforce. Apply policies and procedures to provide effective employee relations and encourage harmonious industrial relations.

Responsibilities:

· Overall responsibility in ensuring welfare activities for employees are effectively managed and implemented

· Handle employee complaints, counseling and grievance

· Identify and address issues, concerns, root cause of an employee and any matter that needs escalation to the Management

· Visit all Dulsco employee accommodations/camps to conduct welfare related activities

· Handle resignation cases to understand the reason and possibility of retaining a separating employee

· Provide support to Operations team in handling late leave return cases and disciplinary cases

· Initiate disciplinary actions, including recommendations of warning, suspension or termination

· Maintain welfare related MIS/Reports/Updates

· Deliver employee welfare related trainings

· Ensure necessary assistance and care is given to employee who has undergone medical treatment and residing at our accommodations and coordinate with DMC on the same

· Engage idle employees through various activities including training